Janice Dean Profile picture
Mostly sunny. Opinions are mine.

Aug 7, 2021, 5 tweets

Hi @AirCanada my mom is flying from Toronto to New York today. I have not seen her Since Christmas of 2019 and all your flights out are delayed and no one is telling her anything. Get your act together, and be honest with your customers.

Update: mom is fine. Her 230 flight was delayed/ cancelled. 430 flight was delayed/ cancelled. Now she’s booked on the 630 flight. Weather is not the problem. It’s that they have no staff that wants to work. Sound familiar?

They are still on the tarmac. There was no food in her terminal and they didn’t give her anything to eat on the plane. She had to walk over 4 miles to get to her gate. The plane is packed an there’s electrical issues. I’m going out of my mind. Please pray that she gets here. 🙏🏻

She finally is in the air. After 2 cancelled flights, delays, huge lines at customs, walking 4 miles to a terminal on the other side of Pearson airport, no food all day and an hour and a half delay on the tarmac she’s on her way and I’m a mess. Thank you for all your prayers.

One more update: My husband Sean just bought two pizza slices, and a chicken parm for Stella when he picks her up at the airport. Wine is chilling in the fridge for when she gets here. We haven’t seen her in 20 months. There will be hugs and tears. ♥️

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