🚨New playbook for combatting information manipulation launched today. With @IRIglobal @NDI and @stanfordio, we interviewed almost 50 practitioners from over 20 countries, and compiled resources and best practices to fight #disinfo. Here are some key lessons: 👇
Our playbook approach involves 1⃣identifying ongoing campaigns; 2⃣ developing real-time & short-terms responses; & 3⃣ building long term resilience to info manipulation. While we outline 3 distinct steps, there are proactive and reactive strategies discussed throughout the guide.
🔍In the identify section, you can find resources for mapping the information environment, setting up your workflow, and conducting OSINT investigations. We also outline common narratives used to undermine elections, like delegitimization claims or voter suppression.
🧙We also distilled the wisdom of practitioners working in this space into five key tips, including how to think about context, identifying patterns, knowing the limits of your data, protecting your data, and adopting a zero tolerance approach for hate, suppression, and violence.
This includes thinking about working ethically in private or encrypted spaces, where we are seeing more #disinfo campaigns take place. Our guide complies some resources for working on these platforms, including this awesome @firstdraftnews guide: bit.ly/3AvrNhR
🚑In the respond section, you can find detailed guides for reporting content to social media companies and to governments (when appropriate). There are lots of great visuals (like this one) to help walk you through these processes.
📢We also discuss some of the strategic communication strategies journalists and the media can adopt to combat information manipulation, with an emphasis on timelines, partnering with trusted networks, and strategic silence, since not all disinfo needs counter-messaging.🤫
💪In the resilience section, you can find various examples of whole-of-society approaches, since no one actor can combat information manipulation alone. There are also examples of public awareness campaigns, media and digital literacy strategies, and cyber hygiene best practices.
Some of these examples are creative and innovative, like the “Bad News Game” which incorporates experiential learning by asking players to create a fake persona, attract followers, and set up a credible fake news sight: getbadnews.com/#intro
Our guide is designed to be a resource to help get you and your organization started on identifying, responding to, and build resilience against information manipulation. Here are 8⃣key-takeaways:
By compiling various resources and best practices, we hope this guide will be helpful for anyone interested in #disinformation.
The work couldn’t have been done without the hundreds of people who provided input into the guide. This includes all our interview participants, our user-testers, and everyone who joined our roundtable events. I feel honored to be part of such an amazing community of people🥰
And, of course, I want to thank my coauthors @ipolitico @Verleza @AmandaZink_, as well as my @stanfordio colleagues @noUpside @shelbygrossman @JoshAGoldstein @elenacryst, as well as @amystuddart and @moira for their feedback and work on this project. It's been a blast!
📰Access the full report here: bit.ly/3nP3Uya

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