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Patrick McKenzie @patio11
, 7 tweets, 2 min read Read on Twitter
Two rounds of web forms, two phone calls, a paper letter, and another phone call later, a Japanese financial institution has come to see things my way regarding the appropriateness of spelling my name the way my other bank does.

Getting them to this point was classic:
"Mr. McKenzie, we have to have your legal name in our system for compliance reasons."
"Yes, I agree, you have to have my correct name in your system for compliance reasons. The name the Ministry of Justice picked for my paperwork is not accurate."
"That's... highly irregular."
"I agree it is lamentable, but it is nonetheless the truth."
"We'd prefer to match your government-issued ID."
"I understand why you want that, but that will make impossible to debit my account at the bank which can spell my name properly."
"Well we would certainly prefer to be able to do that."
"I would likewise prefer to be able to do business with you."
"One would think the government would want the same."
"The departments can't agree on how to spell my name either, but it's moot:"
(me continuing) "I'm obligated to pay the government and if I can't it is my problem. If you attempt to debit me for services I've paid for and can't because of, say, operator error in handling the application, well."
"That would be our problem."
"I wasn't going to say it."
(No lie, when I complained to the local branch of the National Tax Agency about not being able to enter my name on the form they said "Oh, that's odd. Well, good news, we only care that you pay the right amount, we don't care what you call yourself while you do it.")
On the plus side, after a decade and a half of this sort of thing, I landed in a job where having crawled around the ducts of Japanese banking infrastructure and org charts is of non-zero utility.
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