In response to our inquiry on consumers' access to financial services. @MartinSLewis from @MoneySavingExp said that if he could make one change to help people who are vulnerable, "it would be to put systems in place that would enable people to protect themselves from themselves."
At our #FinancialInclusion outreach event last month, @macmillancancer told us that it's "calling for a legal duty of care to be placed on all financial services providers."
We also heard from @StepChange, among others, at our @FinancialInclusion event about the changes that they would like to see in financial services to help vulnerable customers.
Speaking after our #FinancialInclusion event, the Committee was told that "explaining financial products in a way that is clear and easy for customers to understand" would be a welcome change.
Thanks to all those who attended! To find out more about the inquiry, or if you would like to submit evidence, visit our website here: goo.gl/N4ya2h
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