Help

Here are some of the error messages you may receive:

• "Sorry this Tweet is too old, Twitter does not allow to retrieve it."
  • Twitter's API has limited quota on how many tweets we can retrieve.
• "Sorry, we only unroll consecutive tweets from the same author, please reply to one of the main tweets from the thread; not a comment."
  • We currently don't unroll conversations or only one tweet. Make sure you are unrolling consecutive tweets from the same author.
• "This thread has been removed from Twitter, or is not a valid Thread URL."
  • Since we are in sync with Twitter, anything that is deleted on Twitter will get deleted from our site as well. You can save it as PDF if you'd like to archive it for later use by becoming a Premium member.
• "Thread Reader is not authorized to see this thread. It is probably a private account."
  • Thread Reader cannot unroll threads from private Twitter accounts.
• "This user is not available on Thread Reader"
  • Thread Reader cannot unroll threads from accounts that blocked us on Twitter or requested to be blocked as we cannot see the tweets.

Due to Twitter's API limit, we sometimes need to skip replying to the following cases:

• Threads that already had many unroll requests
• When we exceed Twitter API's monthly cap usage
• Solo tweets (not a Twitter thread)

We also cannot reply in the following cases:

• Your account is set to private
• The original thread was set to only accept replies from people who the author follows or mentioned

If none of the above applies, you can turn on notifications for our Twitter account on desktop and mobile, to make sure that you never miss a tweet. Here's how:

• Follow us on Twitter
• Once you follow us, you'll see a "Bell" icon on our Twitter profile so hit that to receive notifications.
  
  Make sure your notification setting is turned on Desktop or Mobile

The bot 🤖 will unroll it anyway, as it is tireless; however, several users requested we prevent redundant unrolls for popular threads. Here's how you can help!

• If you see an unroll request, Like it ❤️ or Quote Tweet it 🐦 to move it up ⬆️ and make it more prominent (instead of making your own unroll request)
• Follow us on Twitter, so that other folks' unrolled replies appear more prominently for you in the future (like the screenshot above on the right!)
• You can also Quote Tweet "@threadreaderapp unroll" instead of replying to the original author which may clog the reply section. This request will not appear on the author's timeline but on your timeline only.
  

Read more on our thread here!

We are required by Twitter to delete any content deleted on Twitter from our site too. That is why we recommend saving great threads as PDF for later use. Premium members can save any threads as PDF and automatically store them to your Google Drive or Dropbox. Please read our Premium Membership section to learn more!

Most likely the thread was unrolled before the whole Twitter thread was created, or the author added a few more Tweets to the thread later on.

• You can click the "force a refresh" link at the bottom of the thread.
• The refresh takes 2-10 minutes to take effect.
• Once you see the thread is updated, you can request for a new PDF archive after 4 hours. This will then get you the updated PDF.
• Threads that exceeds 100 tweets may cause errors and cannot be saved as PDF.

We want to help authors reach a bigger audience by making it easier for people to share thier contents on other social networks, blogs, messengers or emails as Twitter threads tend to be confusing for non-Twitter users (it often only shows the first tweet, or it starts in the middle and hard to find where the thread starts.)

We also have the following feature for free to help authors spread their work:

• Free PDF archives of their own threads
• Publish threads on their own blogs using Micropub

Authors can access all these features by creating a free account with us using Twitter login then go to My Authored Threads page.

We also honor authors' decision to not show ads on thier threads on our site. You can set this on the Settings page after logging into our site using Twitter login.

The simple answer is NO.

When all of us sign up on Twitter, we are authorizing Twitter to make our content available to not just Twitter, but to the entire Twitter network.

From Twitter’s Terms of Service: “This license authorizes Twitter to make your Content available to the rest of the world and to let others do the same.”

You can read the complete Twitter's Terms of Use here

This means our content is available not just on the Twitter website, or the Twitter mobile App, but also embedded tweets on many news websites, blogs, etc.

It also means you can access Twitter content (as many of us do) from literally hundreds of third-party clients such as @Twitterrific, @Tweetbot, @Hootsuite, etc.

Each successful app shows Twitter content in a special way that some users prefer. @ThreadReaderApp is no different. We use Twitter APIs (app programming interfaces), and comply with Twitter terms just as every other Twitter app.

You must know that Thread Reader is not a startup. It’s just two indie developers working very hard to make it happen. Everyday we are working on this project, doing marketing, support and development. We don't have any external funding on purpose.

Even if we're passionate about what we're doing, in the end if we don’t get any money to live, we’ll have to get back to a more classic desk job.

We also want to stay as independent as possible.

Thread Reader is already bound to Twitter through their Terms of Service – and somehow through some of their obscure developer rules – but we don't want to depend on any other entity/person that could decide who and what can be published on the website.

You may think that it doesn't cost much to run a site like this? But you’re mistaken.

Let’s run the numbers: a good full stack developer is paid $150,000/y+, a normal Startup probably has 4 engineers: that's $600,000/y. Add some support and marketing people and you’re close to $800,000/y in labor costs. On the technical side we'd like to keep it simple but still: sending emails (like subscriptions alerts) costs $1,000/y, hosting and bandwidth is cheap but still adds up $5,000/y. Even Twitter API is going to be paying at some point. Plus you need a bunch of other services like security audit, backups, software licences, etc. probably another $10,000/y.

That means we'd be close to $1,000,000/y to make this profitable not even talking about taxes. We can assure you, We don't even make close to that!

That said, we do honor authors' decision to not show ads on thier threads on our site for free if authors wish to do so. This can be set on the Settings page after logging into our site using Twitter login.

Authors can remove all past and future content in a very easy and straightforward way. You only have to mention the bot @ThreadReaderApp with the keyword: BLOCK ME (case is important) using the account you want to be removed from the site.

That would be: @ThreadReaderApp BLOCK ME That's it.

For future thread, we check if authors have explicitly blocked us and do not unroll their threads. For past threads, we remove all the content immediately from our server, but it may take up to 24 hours to be deleted from all internet caching. (We use Cloudflare, excellent service!)

Please note that other Twitter users can still try to unroll your threads by mentioning our name with a keyword "unroll." We will reply saying the author does not want their content on our site.

Thread Reader does not save the content forever, it is forbidden by Twitter term of service.

Since we are in sync with Twitter, anything that is deleted on Twitter will get deleted from our site. We check multiple times per day to sync with Twitter and update existing threads to stay up to date. Also the bot will remove blocked/suspended accounts. We basically let Twitter handle the moderation.

If you just want to remove your own threads without deleting it on Twitter, you can login using your Twitter account to our site and choose which thread you'd like to remove.

You can have a free account on ThreadReaderApp using Twitter login or by email.

• Connect with email: Great way to read threads if you don't have a Twitter account!
• Twitter Connect: Offers many more benefits such as saving your unrolls or Liked threads on Twitter!

On My Threads you can save all the threads such as

• Unrolls you asked on Twitter (Twitter Connect only)
• Unrolls from the authors you added on "My Authors"
• Bookmarked threads
• Unrolls you "liked" on Twitter. Read more here. (Twitter Connect only)

You can also categorize threads by hashtags (Twitter login only) by putting any hashtags at the time of unrolling threads on Twitter. More info on this thread!

You can save a thread to read for later by bookmarking it. Simply click on the button "Bookmark" on the threads's page on the top, and it'll be listed both on the homepage and on your account page.

Sorry, due to the new Twitter API change, we are suspending this feature for now

You can save a thread by liking our reply to somebody else's unroll request on Twitter. Read more here.

You can view our site in Dark mode with a free membership! We already support dark mode based on your device's system settings but this is a great feature if you don't have that option or if you'd like to override that setting by site.

Thread Reader comes with multiple advanced features that are available for Premium user. Become a Premium member today!

Content can be removed from Twitter (and so from Thread Reader) at anytime for many reasons.

Thread Reader App allows you to ask for a PDF archive on any given Thread These PDF are very well formatted and ready to be to archived or printed. It has all the links and text saved in a nice looking page without any extra noise.

See example here:

• Long thread with many photographs
• Long text becomes easy to print

You can add your favorite author to "My Authors" and you will get an email when new threads are unrolled on Thread Reader.

You can add any author to "My Authors", the option is found on each thread page or author page: simply click on the + My Authors button and login with Twitter to confirm. Be sure to double check your email in the Setting section of your account.

Then in your account you can manage all your authors and delete in one click.

For each new thread unrolled you will get an email and your account will be updated with the new unroll in My Threads section.

You can automatically save all the threads (>4 tweets) of your favorite authors to PDF archives! Just toggle the switch on the authors to activate.

You can automatically save your PDF archives to Google Drive or Dropbox!

It's super easy to link your Google Drive or Dropbox with our service, simply go to My Archives page, click on the button "Auto-save to Google Drive or Dropbox" located on the top right, and connect with Google Drive or Dropbox. You will then be asked to authorize ThreadReaderApp. Once successfully connected, you can test it and we will send you the latest PDF you have to your cloud.

For Google Drive, when the permissions screen is shown, make sure to check the "See, edit, create and delete only the specific Google Drive files you use with this app" checkbox. This may not be checked by default

We also support Webhooks if you'd like to use other cloud services.

Please note that this only works for newly created PDF so make sure you download all the already created PDF to your local drive.

Once you become a Premium member, you can email PDFs or the thread itself for free to your friends directly from our site! To send the PDF, Just go to My Archives and click on the 3 dots next to the PDF you'd like to send and select "Gift PDF to friend". To send an email of the thread, just click the "Email" button on the bottom of any thread. Your friend does NOT need to have an account with us!

When you support Thread Reader with a Premium membership, no Ads will be displayed on the website. This will make the experience faster and will prevent tracking. Be sure to be logged in to benefit from this.

If you were charged but don't want to remain Premium, you can contact by email at hello@threadreaderapp.com For an yearly subscription, in your first month, we will refund you without any condition.

When you get your Premium membership, a receipt is sent by Stripe or PayPal to your email address. We do NOT offer invoices for businesses as Thread Reader App is NOT a B2B product but a product for people (B2C).

Go to your Settings page to view your subscription details, including your subscription plan, expiration date, and payment information.

If you subscribed with a credit card, you can cancel your subscription on that page. You can update your credit card information from there too.

For subscriptions purchased through PayPal and do the following steps:

• Log in to your PayPal account.
• Click Profile at the top of the page.
• Click My Money then click Update beside My preapproved payments to find your payment.
• Select the payment, and then click Cancel.

You can cancel your membership on your Settings page. (Premium members, please email us at hello@threadreaderapp.com)

We don't have a native app like the ones you download from Apple’s App Store or Google’s Playstore but we have PWA (Progressive Web App) that acts and behaves almost the same as native apps! Here's how to install:

Desktop

• Open Thread Reader App on Google Chrome.
• Click on the download icon that appears in the address bar on the right and click Install

Android

• Open Thread Reader App on Google Chrome.
• Tap Settings (Top right corner) on Chrome
• Slide down and tap “Add to Home Screen.”

iPhone/iPad

• Open Thread Reader App on Safari.
• Then tap the ‘Share’ button, scroll down and tap ‘Add to Home Screen.’

If you find any other bugs or glitch, please let us know by email at hello@threadreaderapp.com (send us a screenshot if possible) and we'll do our best to help you and fix the bug.