Dr. Erin L Thomas Profile picture
https://t.co/yTgK43h8VJ. Mama. Pragmatist. Chicagoan. Head of Diversity, Inclusion & Belonging @Upwork. @FortuneMagazine 40/40. press@upwork.com

Feb 7, 2020, 5 tweets

If your company is serious about #Belonging, make it clear to employees that they don't have to codify their feelings. Folks from marginalized backgrounds are seasoned detectives when it comes to sussing out an environment./1

This means that pinpointing exactly what they're feeling or why can be a challenge. It's like when someone asks me how I get to work: I can do it with my eyes closed but I'd struggle to actually name the streets I drive down./2

Scrutinizing one's surroundings is a rote expertise that most people of color, LGBT+ folks, etc. have mastered./3

Invite and encourage your employees to speak up about their belonging uncertainty or feelings of misfit even when they can't quite name that thing. Belonging is a vibe, a texture, squish. Remove the barriers you're placing on folks to be fluent in their feels./4

Proactively communicate that you'll believe them when they say they don't feel great - even if they don't know or can't say why./5

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