Elizabeth Nolan Brown Profile picture
senior editor @reason ✨ journalism professor @uofcincy ✨ Midwestern mom

Sep 5, 2020, 10 tweets

Rented a moving van to take us back to Ohio. Supposed to pick it up at 11 am today. @Budget lets us know at 9:30 a.m. that it's not available, none are available, too bad about your luck 😡😂🤬

"We can get you the van you reserved for today sometime next week," @Budget says

Um, we have to move out of our apartment TODAY. That's why we rented a truck for TODAY.

And because it's Saturday morning of a holiday weekend when @Budget canceled our moving truck reservation, we have about an hour to try and find a (now ridiculously overpriced last minute) reservation elsewhere before all the rental places close until Tuesday. We're screwed

@Budget No other one-way moving vans are available for rent today in the DC area, p.s. @swin24 & I have checked. Trying to figure out if we can fit everything in a mini-van... but not seeing many of those available for rent on an hour's notice either...

Fix this, @Budget

In conclusion, @Enterprise remains the ONLY good place to rent vehicles from.

The customer service rep for @Budget tells me they canceled our moving van last minute because all of them are going to @amazon in Northern Virginia now. So this is what @Budget does: cancels individual rentals to give them to Amazon

(A followup tweet just to say the man at the Edsall Rd @Budget location we’ve been talking to, and not budget corporate, has been nothing but patient and sweet and trying to help, though his hands are tied)

Sorry about all the complaint tweets, y’all. We’re just... agjfhdghgdhff.

Annnnnnd... we found a mini-van available for rent! Phew. Guess we'll take what we can fit in it & leave what we can't w/friends for now. But: crisis averted. Thank you all for coming along with me on this journey

Me & my loved ones are healthy & employed so that's all that matters & I'm not complaining. But there've been petty problems involved in just about everything we've tried to do lately, & I'm pretty sure that one of you hexed me(Or @swin24. Which of us is more likely to be hexed?)

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