Brian Grellmann Profile picture
Inclusive UX Research Lead | Human-Computer Interaction Design | Investigating the #accessibility needs of people with #aphasia @IncaProject #a11y #UX #HCI 🌱

Mar 4, 2021, 5 tweets

There are so many valid reasons why #AccessiBe is awful for the community it supposedly helps.

Just look at the hashtag and you can see the entire accessibility community frustrated by the false promises #AccessiBe sells to unknowing customers.

As an accessibility-focused UX researcher, my concern is that these tools discourage inclusive design practices - if tools promise to make sites accessible, will businesses still practice inclusive design?

Will disabled people be recruited into research studies to inform the propositional development of a product or service?

Will disabled people be recruited into evaluative studies to assess the accessibility & usability?

Will disabled people be hired into product teams?

Inclusive design leads to better, more innovative products that work and are available to more people, so using tools like #accessiBe which encourage lazy product development practices will only take us backwards.

I know the main focus is the fact that #accessiBe doesn’t work, you pay for a service that makes your site less accessible.

But I worry about the long-term damage it does as well.

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