Thread by @lianeshealthy

(1/12) I don’t even know where to start, but I sincerely hope @Marriott @MarriottBonvoy will listen.

Let’s begin at the beginning…🧵

(2/12) @Marriott @MarriottBonvoy #RanchoBernardo #CourtyardMarriott

(3/12)

@Marriott @MarriottBonvoy #RanchoBernardo #Checkin #nightmare

(4/12)

@Marriott @MarriottBonvoy #RanchoBernardo #Checkin #aftertheblood

(5/12)

@Marriott @MarriottBonvoy #RanchoBernardo #appallingweekend #AirbnbWouldHaveBeenBetter

(6/12)

@Marriott @MarriottBonvoy #RanchoBernardo #WorldClass

(7/12)

@Marriott @MarriottBonvoy #RanchoBernardo #Photos #Bloodstains

(8/12)

@Marriott @MarriottBonvoy #RanchoBernardo #NoTowels

(9/12)

@Marriott @MarriottBonvoy #RanchoBernardo #Checkin #NoSheets

(10/12)
And THIS was the auto-generated response we received upon completing the survey! REALLY, VERONICA?

@Marriott @MarriottBonvoy #RanchoBernardo #Checkin #Response #NotSatisfied #ReallyVeronica

(11/12)

Is this how @Airbnb would treat its customers? I know @HiltonHotels would have made this right!

@Marriott @MarriottBonvoy #RanchoBernardo #PandemicTravel

(12/12)

So that’s my story. I hope someone at @Marriott @MarriottBonvoy @CourtyardHotels is listening.

Please share.