Thread by @laishawadhwa

Gm Web3 fam!

Its day 21 of #web3glossary 🚀

Today’s all about the UX in the web3 space

Grab your coffee, coz it's a slightly longer thread today 😅
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Web 3 is redefining how we communicate and share information. While developers are busy building the infrastructure of web3, the
user experience of most dApps has taken a back seat.

With over 4.95 billion, daily active online users spending a fair share of their day on the web, most people have not heard of of dApps or the blockchain technology that powers them.

A small percentage of those who have, often find it difficult and complex to use.

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Understanding the concepts, dynamics, language and visual design of Web 3 and communicating the difference from Web 2 presents a unique challenge to developers and designers alike.

Do you see a problem here?🤔🤔

UX is often only equated to design. It’s more than that.😑

UX is a core aspect of any successful company and plays a vital role in creating immersive experience that leave users hooked to their products.💯

To bring the vision of web 3 to mass adoption, solutions must be user-friendly, and the interfaces should be simple enough to onboard people with absolutely no idea of how a blockchain works.

This is where design comes in!

Ensuring that the structures built on top of the decentralised infra are abstracted, accessible and usable for all users becomes vital

Ux is not just a design problem It is not just about how good your DApp looks, but also about how it works, how easy it is for users to get..

..onboarded, how scalable the solution is, how easy it is understand the features etc.

A lot of the problems that we see with currently used Dapps and wallets arent actually design problems at all. ❌

It all boils down to the ease of usage and the user workflow.✅

IMHO, these problems arent something designers can solve alone and it’s a collective effort of developers and designers.

If we think about it
In case of web2 - Google, Facebook, Apple, Amazon, etc. were the early adopters who saw the possibilities before the rest of the world

and built the infrastructure that enabled mass adoption.

There are many such companies in web 3 as well
For eg low TPS & high gas fees was an inhibitor for web3 adoption in the Ethereum 1.0 ecosystem. Paying 1000’s of ruppes while doing transactions is a bad user experience.

@0xPolygon identified this problem early on and built layer 2 solutions on ethereum chain to solver for the user experience in the DeFi space. The L2 scaling solutions & layer 2 solutions like PoS chain, Zk rollups have increased the TPS manifold & brought down the gas price by

a large margin

Its imperatve to note that a good UX also drives the adoption of the ecosystem. There are currently over 37k Dapps powered by @0xPolygon They identified the pain point in the Ethereum ecosystem and built solutions to fix the user expereince

Let’s take an example of a commonly used wallet: @MetaMask

The app has a good UI design, but what about the user experience?

Have you tried adding a network to your wallet? Do you know the RPC URL and chain IDs of different networks out there?

As a developer who’s worked on dapps I would easily know this but for someone who just understands what decentralisation is, the UX isn’t the best. I wouldn:t say its their fault, things in web3 space are like this at the moment.

Now that we know things aren't right, we gotta..

FIX them! 💯

Let’s talk about time management on txn interfaces.

During network congestion, txn can take longer to process.
It’s important to clarify these data points and manage users' wait time efficienty.
A good UX would take care of the following:

Clarify the relationship between gas fees and waiting time

Show progress or waiting icon until the txn is approved or denied.

Provide feedback on potential causes and/or solutions when a transaction takes more running time to process.

Provide the status along with txn details

Another aspect is transparency, which is the backbone of web3

Data exposure increases users understanding of how the system works, it provides evidence that the system is actually decentralized & safe. In case of web3 it gets tricky on what data to show and what to abstract 🤔

Sarah bakers once said People want to see the blockchain, even when they don’t need to!

From a data standpoint, i believe

1. The data must be actionable
2. Data should be used to build trust and educate users

3. Use less technical jargon, present information that aligns with users natural communication patterns
4. A sense of belonging to a community is more important in dApps as users will need to bond to a decentralized brand and product.

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Also web3's not just about Blockchain and metaverse, its a decentralised and sematic web, that aims to provide a transparent, reliable and smart experience 👀👀

This is in no way, an exhaustive list, simply a compilation of the things I found missing when using the Dapps and areas where UX from a user point of view can be improved.

Feel free to add your viepoints and take on this💯💯

Thats a wrap!

I’ll be sharing information on the new vocabulary of the web for next 30 days.

It’s like a free crash course on the terms and methodolgies in Web3.

📌Follow me @laishawadhwa for more such web3 gyaan!

📌RT the first tweet to share with more folks.