Thread by @quant_network

Welcome to Day 3 of #Sibos.

This morning, we're bringing you highlights from @joymacknight's Inside Leadership interview with @BankofAmerica's Vice Chair, Cathy Bessant.

"There are 1.5m jobs in cyber alone that are unfilled today," says Bessant. "Our job is to train people for the skills we need today and in the future. Technology can be learned. We don't need more workers, we need the right skills."

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On how to attract great technologist talent to #TransactionBanking, Bessant says that "if you solve a transaction banking problem, you're solving a problem for a lot of users. People love solving problems at scale."

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"Empathy is un underplayed skill. It's the most important skill of the future," says Bessant. "Problem solving and creativity are the superpowers of the future. Every time we're responding to an RFP, we're not problem solving."

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"Resiliency is a table stake for a digital world," says Bessant. "'Digital/security/resilience by design' is essential for a world at stress. We need to think about the public infrastructure for the world in which we do business."

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"Cash is not gone," says Bessant. "We need to think about how we provide cash when the infrastructure that supports the system is down, in times of stress."

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"Cyber is so interesting," says Bessant. "We cannot get lost in inherent risk. It's infinite. In some boardrooms they get lost in that. We need to focus on having the best tech and the best team."

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