James Farrar 🇮🇪 Profile picture
Giant killer. GS of @ADCUnion. Founder of Worker Info Exchange. @WorkerInfoX Fighting for digital worker rights. RTing ≠ endorsing

Feb 24, 2023, 14 tweets

🧵
This is horrendous!
It's midnight. London E1, Alie Street, and a @Deliveroo rider is down. 1/

Mohamed was making a delivery at the front door of the swish Meranti House when he collapsed at about 1030pm. He never made it inside the concierge controlled lobby. 2/

Some people at the Boom Battle Bar came to his aid and were calling an ambulance when I arrived. I asked Meranti security if we could move Mohamed off the cold ground outside and onto the sofa inside. They said no although much later they relented. 3/

Mohamed drifted in and out of consciousness. A woman tried to keep him sat up while a man called Tristan kept calling the ambulance service trying to convince them Mohamed was a priority one call. 4/

Someone brought fruit juice and ice fron the bar. We tried to get Mohamed to drink but he could not. A woman used ice to try to keep him awake. We could not know if head a head injury. 5/

At first Mohamed seemed over heated so we took down his hood. Then he became cold and the bar brought out a foil recovery blanket. It was absurd that he could not be brought inside the Meranti so I asked again and they agreed he could enter. 6/

All the while the @Deliveroo app kept alerting Mohammed to complete the delivery. Although his gps records would indicate there is a problem,nobody from Deliveroo management called to check if Mohammed was ok. 7/

While Mohammed was collapses outside, the Deliveroo delivery recipients descended to the lobby and came outside in search of their order. A passing Deliveroo rider retrieved the order and gave it them and shipped Mohammed's app as delivered. 7/

The food recipients checked their order but something was amiss. They wanted to ask Mohammed & pointed to his bag. I asked if they had no humanity. They then stepped over Mohammed & went upstairs to dine on the incomplete order Mohammed may have given his life to deliver them. 8/

We were able to reach Mohammed's wife on his phone and she arrived on scene with her brother. She was desperately worried. An ambulance eventually arrived to treat Mohammed more than an hour after the first call. 9/

What have we come to w this gig economy?
1. A building concierge refuses entry to a mortally ill man collapsed outside
2. An employer incessantly pings to demand delivery but fails to make a welfare call
3. A consumer steps over the mortally ill to get to their purchases 10/

I'm heart sickened by what I saw tonight in London E1.
END

UPDATE: @Deliveroo chat bots have been in touch again this morning re; Mohamed. They want me to complete some nonsense survey. That's it though. Crisis response in sum total.

UPDATE: I spoke to Mohamed's family. Understandably, they want to protect his privacy right now so I'm not going to say anything about his condition except that he remains seriously ill in hospital.
Solidarity & love to all. @Deliveroo is a disgrace.Join @ADCUnion or any union!

Share this Scrolly Tale with your friends.

A Scrolly Tale is a new way to read Twitter threads with a more visually immersive experience.
Discover more beautiful Scrolly Tales like this.

Keep scrolling