Thread by @therosstweets

The global economy transacts in milliseconds and chases scammers in minutes. Yet in Indonesia, victims face a red-carpet highway for fraud. Here is a story of how our financial ecosystem sacrifices consumer protection to worship rigid bureaucracy 👇
thejusticequeen.wordpress.com/2026/07/09/why…

A few weeks ago, I officially became a statistic. My hard-earned money vanished due to a fraudster.Being financially literate, I executed the playbook: secured a Police Report (STPL) and raced to a @HaloBCA branch to freeze the suspect's account. Instead, I hit a wall

@HaloBCA The compliance team of @HaloBCA flatly refused to act on my police report. They said: “We cannot execute an administrative hold without an official freezing order issued directly by the Regional Police Chief (Kapolres).” A month later, the letter is still buried in red tape.

@HaloBCA Meanwhile, the suspect’s account remains active. This isn't a limitation of technology—it’s a lack of political will.Look at global benchmarks: In the UK, APP scam regulations force banks to communicate and freeze funds within minutes. Delaying means a 100% bank liability.

@HaloBCA In Singapore, the Monetary Authority links law enforcement and banks via an Anti-Scam Centre. Retail customers have an instant "Kill Switch" to freeze mule accounts on the first paper trails. No waiting for bureaucratic signatures.alert.No

@HaloBCA Then, I escalated to the @ojkindonesia via the Indonesia Anti-Scam Centre (IASC). Their "smart" portal auto-rejected my emergency filing over a trivial data field error ("wrong column"). On July 8 at 5 PM, their agent flatly refused to help guide me through the digital labyrinth.

@HaloBCA @ojkindonesia We hear grand executive speeches about the "Digital Transformation of Banking." But it's a hollow marketing gimmick if we build apps that route capital in 1 second, yet require more than 30-day corporate runway and a @DivHumas_Polri clearance to mitigate blatant fraud

@HaloBCA @ojkindonesia @DivHumas_Polri As long as local lenders prioritize bureaucratic buck-passing over capital preservation, they function as safe harbors for financial crime syndicates. In Indonesia, when you are a victim of crime, prepare to be victimized a second time by the system your taxes pay to protect you

@HaloBCA @ojkindonesia @DivHumas_Polri Despite the bragging about digital innovation, our institutions take months to handle an emergency freeze that the rest of the world easily executes in seconds.
For observers tracking consumer rights and tech infrastructure:

@1AmyChew @ByShanLi @techinasia @SabharwalGita

@HaloBCA @ojkindonesia @DivHumas_Polri @1AmyChew @ByShanLi @techinasia @SabharwalGita @threadreaderapp
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