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Cathal Gilbert @gilbertcathal
, 10 tweets, 8 min read Read on Twitter
Need some help from West Cork Twitter. Just got a call from @Buseireann saying our daughter Róisín (who has Down Syndrome) cannot take her place on the school bus to Timoleague tomorrow morning. The company who has the contract @KinsaleTravel have apparently raised an objection.
Her name has been on the list for Months and her bus ticket was issued a month ago. And just today, when there is no time left to appeal the company raises an objection and @Buseireann does nothing. We are trying to reach anyone at Bus Éireann who will talk to us.
We have also tried to speak to the responsible people at @KinsaleTravel to get an explanation but there is no answer from the mobile number on their website. If anyone has a contact to share, please do as we are determined that Róisín will get on that bus with her sister tomorrow
To clarify, @KinsaleTravel raised the objection at 5.10pm this evening, less than 16 hours before Róisín is due to get on the bus and presumably weeks after they were given this contract by @Buseireann.
This is also affecting Matt, a 10-year-old boy with extra needs on the same bus route. His parents also got a call this evening to say he's off the bus. We also don't know how @KinsaleTravel know that our daughter & this boy have extra needs. This raises data protection issues.
Just got a call from @Buseireann rep to say that he has been asked to travel on the bus this morning and that Róisín can travel. Delighted that she'll be able to go today but clearly not a proper solution. We still need answers from Bus Éireann.Thanks everyone for great support.
She's on it! 🚌
We got a call from Bus Eireann telling us that Roisin can use the bus for the year. This is great news and a massive thanks to everyone who made calls and supported Roisin. We still have questions and are following up with Bus Eireann to figure out exactly what happened here.
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