1/ Just had my 3rd Taxi uncle convo where I had to explain that America is not some fantasyland where you do no work and get welfare benefits. He was genuinely shocked to hear about homelessness, the opioid epidemic and the lack of public safety
2/ He was convinced that Singapore is being overrun by foreigners and was surprised when I told him that hiring managers were struggling to hire Singaporeans because that would actually enable them to grow their ability to hire non-Singaporeans
3/ My favorite comment was when he asked me what the US government was doing to help the housing crisis in the Bay Area! “Aren’t they offering any subsidies to help the citizens? “ and also “is the government trying to help laid off manufacturing sector workers?”
1/ Mission matters - In the early stages, people are joining because they believe in the vision of the future that you are articulating; too often founders jump straight into recruiting/interview mode before the candidate has even opted-into a process
2/Don't try to shortcut the upfront work of scoping the role - what do you envision this person doing? Early conversations are much more interactive in articulating this and getting buy-in than one might expect
0/ Remote Onboarding Best practices: Recap of this week's #PeopleMatters discussion
1. Company Orientation (vision, values, how we work) 2. Team Orientation (how ACTUAL work works!) 3. Individual Orientation (laptop, passwords, folders)
1/ For the employer, we are
A)Trying to get people productive ASAP, and
B) How to we make people feel at home, esp without a workplace to bring them into, All hands, HH intros etc.
2/ Often folks spend too much time on Company and Personal, and not enough on how to actually get the person productive immediately - key is to accelerate the MENTAL MODEL they have of the biz, and their role in the biz.
It was fun to see teams getting their creative juices going; quick advice for those preparing to pitch:
2/ Get your audience into the customer pain point quickly! Don't waste time upfront on the $10B TAM slide; get folks to internalize the problem you're trying to solve first. Use customer interviews, survey data, anything that gets you deeper than desk research.
3/ Provide the audience with whatever nuggets of customer insight you've gleaned, and help connect that insight through to the solution you're designing. Why is your POV different from everyone else? Why is that valuable?
1/ The most common early-stage hiring mistake: Poor job / role definition
🧵👇
2/ As an early-stage startup, no one knows who you are and folks are going to give you their attention. So if you want them to come work for you, you must be surgical in capturing their attention. There are two components to that: Your Employer Brand, and the Job Description
3/ You probably don't have an Employer Brand. You should probably start building it. But you DO have a JD , and it's probably terrible. Read your JDs. If you were a job seeker, would you want to do that job? How does the JD help you stand out from every other cold LI reachout?
0/ Such a fun AMA w/ @IterativeVC 's first batch - thought some of the Q&A might be helpful to others:
1/ Q: What separates good founders from GREAT founders?
A: The pace of learning. Ultimately, the ceiling on any startup (all things being equal) is the collective capacity of the team. This can only increase when the team is able to grow themselves in multiple dimensions.
2/ They must learn: about their market faster and deeper than the incumbents and competitions; to manage their emotions effectively when challenged with new and complex situations; to hire for roles they have never done themselves and teach others to do the same.
Listening into the @vietcetera webinar on market entry & opportunities in Vietnam - some quick snippets
1) "I've been so pleasantly surprised by the positive business attitude across the board, despite the global pandemic" Henry Bott, @swiregroup
2) "COVID has a) accelerated digitalization, b) some business costs are coming down (talent, rentals), c) valuations coming down, so given our 10 year horizon, we continue to be bullish on Vietnam" - Olivier Raussin, @FebeVentures