Profile picture
chrisvonsimson @chrisvonsimson
, 25 tweets, 15 min read Read on Twitter
Good afternoon to #BIWisdom I hope everyone had an agreeable and productive week!
Today I want to start #BIWisdom with thinking about #Success with BI in different horizontal Business Functions.
In particular, we know from our #BIWisdom that #Success is fostered by sharing best practices, sometimes at events like @RealBIEvent 😉
Today I can share how #IT Departments of many different kinds measure themselves on this quest for Success #BIWisdom
In writing the report on #IT Analytics, I knew that I would be highly motivated as there are so many wonderful people who work in #IT as a function. Millions of them in fact. #BIWisdom.
And those many millions of people collectively work on a global IT Spend of over $3T. That's T as in trillion. #BIWisdom
So how do they rate the importance of such work? #BIWisdom research shows 93% of respondents score IT Analytics as “critical” (31%), “very important” (43%), or “important” (18%). The importance is even greater in large organizations and in the Asia -Pacific region.
This is not too surprising, when so much is at stake. #BIWisdom common sense would say it's important to know how you're doing...
Organization of all sizes contributed to this #IT Analytics report, so it's not the case that large orgs dominate. IT #Analytics is critical in most orgs. #BIWisdom
First a little on how people said they were measuring. #BIWisdom Most said they had a dedicated third party app *designed for* #ITAnalytics
Interestingly, where #ITAnalytics was most critical, this "Other" measurement method was scored highest... Next #BIWisdom survey will have to probe deeper...
So, to get to @tpowlas main question: what are they measuring? 4 main things: Ops Mgmt, Resource Planning, Resource Mgmt, and Systems Development. Apologies for lack of #ITIL acronyms 😉
Two quick points: there is considerable consensus in this #IT #Analytics report. However, even a "small" 5% divergence in a $12T industry is many billions, every year... #BIWisdom.
The importance of these different metrics has an interesting spread across industries. #BIWisdom ... I became slightly poetic describing. it.
Technology companies frequently find themselves in the vanguard, needing to invent systems to assist their innovations. Transportation is a gigantic industry, full of innovation, moving parts, and plenty of older OEM systems being supplanted. #BIWisdom
Systems development innovation and creativity happen both at the “tip of the spear” and in the neglected hinterlands, and both require critical invention with intensely limited resources. #BIWisdom.
...and apologies to @PhantorGorth if he is traveling/suffering on a British Railway commute... (I have read sad stories...) #BIWisdom.
To get back to @PhantorGorth question on tickets. #IT Operations Mgmt service analysis scores highest; incident analysis ranks second, especially in #Insurance and #Telecommunications. #BIWisdom.
Now in this #BIWidom report I was very happy to add a brief "Suggestions"section. One I've already covered: even a small shift = big $$$
#2 Consensus on Importance of IT Analytics
Benefit: IT Analytics is highly likely to succeed and pay for itself with a positive return.
Cost: Your attention. IT Analytics is a “must-have” capability to compete effectively. Plan for the activity at an appropriate scale. #BIWisdom
#3 Watch Out: #Innovative Competitors are Coming
Benefit: It may be possible to out-compete your market using more advanced “other” IT Analytics (currently undisclosed).
Cost: Methods are currently uncertain, requiring future research.
In current research into all kinds of #IT Analytics companies, there is some wonderful innovation out there to optimize just about any aspect of #IT. #KeepLooking... #BIWisdom.
#4 (of 5)
APAC Dominance in Services Underlined
Benefit: A true center of excellence in outsourced and off-shored IT #Services execution exists. It *can* be a real help for teams who are over-stretched.
Cost: You must determine your strategy: #outsource or #offshore.
#BIWisdom
#5/5
Expect Success
Benefit: IT Analytics initiatives have a success rate of 83%, just lower than the Dresner Advisory BI Success Index #TM of 85%.
Cost: Do not miss this opportunity. Your competitors are already very active in realizing the returns on #IT #Analytics. #BIWisdom
Missing some Tweet in this thread?
You can try to force a refresh.

Like this thread? Get email updates or save it to PDF!

Subscribe to chrisvonsimson
Profile picture

Get real-time email alerts when new unrolls are available from this author!

This content may be removed anytime!

Twitter may remove this content at anytime, convert it as a PDF, save and print for later use!

Try unrolling a thread yourself!

how to unroll video

1) Follow Thread Reader App on Twitter so you can easily mention us!

2) Go to a Twitter thread (series of Tweets by the same owner) and mention us with a keyword "unroll" @threadreaderapp unroll

You can practice here first or read more on our help page!

Did Thread Reader help you today?

Support us! We are indie developers!


This site is made by just three indie developers on a laptop doing marketing, support and development! Read more about the story.

Become a Premium Member and get exclusive features!

Premium member ($30.00/year)

Too expensive? Make a small donation by buying us coffee ($5) or help with server cost ($10)

Donate via Paypal Become our Patreon

Thank you for your support!