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It's time for my 2018 #design recap! Less writing, more @ideaplatz speaking and podcasts, and a job transition to boot. I expanded my public talks to include not just VUI but conversational UI, artificial intelligence, and improv for creativity. Here's my year... 1/
My first 2018 post was aimed at #VUI #design job seekers. Rather than reply to a series of 1:1 inquiries, I look for patterns to inspire published pieces. A VERY common question: "Any tips for my Amazon/Google/etc voice design interview?" #voiceFirst medium.com/@muppetaphrodi… 2/
In February 2018, I had the honor (+challenge!) of following @MrAlanCooper on the #Ixd18 mainstage. In my early days on the #EchoLook, I daydreamed about speaking to @ixdconf attendees about that product #design process. A literal #ux dream come true. 3/ vimeo.com/254533851
Inspired by a broader focus on design process independent of technology, my next 2018 @Medium #design post reflected on some of the best advice I've ever received as a designer, and our role as designers in important product conversations. #ux 4/ medium.com/@muppetaphrodi…
On March 8, 2018, I had the pleasure of guesting on the @VoiceFirstFM "This Week in Voice" podcast, discussing Alexa's awkward unprompted laughter and other topics in an eventful week of #VoiceFirst news. #VUI #design #Alexa 5/ thisweekinvoice.com/s2e7-march-8-2…
Later in March 2018, I discussed my journey into voice user interface design (and other career transitions) as one of the first guests on the @uxcake_ #ux #design podcast. #VUI #VoiceFirst uxcake.co/single-post/20… 6/
And as a bonus, in March 2018 @MicrosoftResearch published my "Future of Voice" full-length talk (from Dec 1 2017) to the broader public via YouTube. @wasbuxton's mentoring after attending this talk led to big changes in my framing of multimodality. 7/
In April 2018, I had the opportunity to bring my @ideaplatz voice design workshop, "Giving Voice to Your Voice Designs", to the Office Design Group's AI Design Day 2018. #ux #design #ai #VUI #voicefirst 8/ ideaplatz.com/workshops/givi…
Since leaving the #Alexa team, I've expanded beyond voice to explore all applications of natural language for human-computer interactions. This May 2018 post covers traps I've found that apply to both voice and chat-based experiences. #VUI #CUI #UX medium.com/@muppetaphrodi… 9/
In late May 2018, I had the bucket-list honor of speaking at @UXLondon - where I presented both an overhauled version of my #VUI #design workshop AND a much-updated "Future of Voice" with new insights on multimodality and productivity. #VoiceFirst #UX vimeo.com/275487386 10/
Early June 2018 brought my popular @Medium speculative design piece on politeness in voice user interfaces back into focus, as a Featured Member Story. Even after a year, these are big questions we're still tackling. #Design #UX #VoiceFirst #VUI #Alexa medium.com/s/story/pretty… 11/
At @devitconf in Thessaloniki in June 2018, I premiered a new talk. For my first time speaking to a #developer-focused audience, I discussed "opti-pessimism" as a key planning technique for artificial intelligence powered products. #UX ideaplatz.com/talks/opti-pes… 12/
July 2018 brought a formal transition to the Dynamics 365 #AI for Customer Service team after several months of part-time contributions & prep. At the same time, my interest in #smarthome tech led to another speculative #design piece on @Medium. #UX medium.com/@muppetaphrodi… 13/
August 2018 was the most challenging I'd experienced since 2017's surgeries, as temporary Microsoft office moves and long hours left me with acute tendonitis. But still, a highlight: the bucket-list opportunity to deliver my #VUI workshop at @uxweek. uxweek.com/speakers/princ… 14/
Despite 2 weeks of vacation & 2 months treatment for my work injury, it became clear I couldn't heal in my environment at Microsoft. In Oct 2018, I made the difficult decision to leave, instead focusing on my @ideaplatz #design education work. #career linkedin.com/pulse/new-adve… 15/
In mid-October 2018, I had the honor of bringing a newly expanded 2-day workshop in voice and conversational user interface #design to an internal innovation team at BMW in Munich, Germany. I love teaching & learning with international teams! #VUI #CUI ideaplatz.com/2018/10/27/cor… 16/
On October 22 2018, I was a featured expert on @BBCRadio4's venerable radio programme "The Digital Human." We discussed the role of digital assistants in our lives, and the potential side effects of their perceived subservience. #VUI #design #digihuman bbc.co.uk/programmes/m00… 17/
My continued focus on @ideaplatz #design education work brought me to Budapest for @amuseconf. On Oct 30, I delivered "Future of Voice" to 600+ attendees. Inspired by my @bbcradio4 appearance, I added significant new insights on gender & personality. 18/
The great hosts at @amuseconf also welcomed me to teach a full-day version of my @ideaplatz #VUI #design workshop on November 1 in Budapest. Full-day workshops are rare joys, as we really get a chance to dive into new #voicefirst designs. #UX 19/
From Budapest to NYC: the final stop on my fall @ideaplatz #design speaking tour was @RosenfeldMedia's @DesignOpsSummit. It was a joy to debut "Collaborative Creativity through Improv" as my 2nd new talk in 2018 (featuring my guest & friend @jayspec!) 20/
With my tendonitis healing and the speaking tour complete, I returned to @Medium for one more 2018 post. As I reflected on my experience onboarding peers into the world of conversational #design, this primer on the key concepts seemed a natural start. medium.com/@muppetaphrodi… 21/
Late 2018 also saw the preview release of Microsoft's Power platform Admin Center, which meant some new portfolio entries! As the #Design Lead for the PPAC, my role was to grow a team & vision for the complex unification of 4 admin portals. #ux portfolio.cherylplatz.com/?p=270 22/
But my role on the team as #Design lead was very much player/coach: tiny team, massive impact. The best example of my 2018 Principal IC work for the Power platform Admin Center is my project to create a new #UX & info architecture for 100s of settings. portfolio.cherylplatz.com/?p=303 23/
In late November 2018, I brought my full-day voice workshop back home - hosting my first local @ideaplatz event in Redmond on November 30. These events will be rare, but join our mailing list for announcements and special pricing! #VUI #design #seattle ideaplatz.us17.list-manage.com/subscribe?u=3d… 24/
But if you live a yes-and life, listening for opportunities, you'll find unexpected twists. In December 2018, I accepted a new full-time role much sooner than anticipated. The honor of joining the @gatesfoundation as a Principal UX Designer was too inspiring to pass up! 25/
Other 2018 highlights: a guest (remote) lecture for @HarvardExt, teaching 2 quarters of improv & many performances @UnexpectedImpro, 2 half marathons, continued @Twitch streaming, and new consulting clients for @Ideaplatz. It was a long, hard year... but an exciting one. 26/26
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