, 21 tweets, 10 min read Read on Twitter
Hello everybody! Here is your daily PSA on service dog facts and etiquette. All this is based on US laws

Service animals are NOT:
•Emotional support animals
•Therapy dogs
•”registered” (in the US)
•Guard dogs
•MPCS or K-9 units
#servicedog #ThingsDisabledPeopleKnow
Service animals ARE

•A dog or miniature horse
•Specifically task trained to assist a single person with a disability
•Covered under the ADA, FHA, and ACAA in the US
•Well behaved and under control at all times
#servicedog #ThingsDisabledPeopleKnow
Service dogs CAN be
•For multiple disabilities
•Cross trained
•For a psychiatric disability
•For an “uncommon” disability
•ANY breed (wolf dogs not included)
•Any size
#servicedog #ThingsDisabledPeopleKnow
Service dogs can NOT be
•Show protective instincts
•Unable to be removed from handler in emergency situations due to protective instincts
•Off leash (unless specifically performing a task that requires them to be)
•Out of control
What do you need for a service dog?
•A diagnosed medical condition, physically or mental, that has been deemed disabling by a licensed medical professional

That’s it. (In the US)
#servicedog #ThingsDisabledPeopleKnow
Service dogs do NOT require
•Identification cards
•”Proof of registration”
•Vests or any sort of gear
•Your approval as an abled person

#servicedog #ThingsDisabledPeopleKnow
Q: What is the etiquette for an employee to follow when a patron enters with a service dog?

You CAN ask: 1) “Is this a service dog?” 2) What tasks can it perform?

You CANNOT ask: anything regarding their disability, for them to demonstrate a task, for “identification”
What should you do if a service dog is out of control?

Calmly approach the handler and dog and ask them to leave, state you are not discriminating against them because of a disability, but asking them to leave because their dog is out of control. #ThingsDisabledPeopleKnow
What is defined as out of control?

The ADA defines an out of control dog as a dog that is being disruptive without the handler taking action to correct it. #ThingsDisabledPeopleKnow
Out of control IS:
•Barking repeatedly
•Attacking customers
•Lunging at/attacking other dogs
•Urinating or defecating in the facility
•A dog wandering around without the owner
#ThingsDisabledPeopleKnow #servicedog
Out of control is NOT

•A single or few barks, corrected by the handler
•Approaching a patron or employee to get help for an injured or unconscious handler
•A dog in a down stay a few feet away from a handler. #ThingsDisabledPeopleKnow #servicedog
How should you interact with a service dog in public?

Step 1: Don’t. Interacting with a service dog can potentially cause distraction, which can lead to the dog missing an alert, which can end up in the handler becoming injured or worse. #ThingsDisabledPeopleKnow #servicedogs
The general etiquette for the public:

•No touch
•No talk
•No eye contact
•No pictures
•Don’t ask to pet them if they are clearly working
•Do not let children run up to them
•Do not question the handler about their disability/why they need them

“Oh but what if I ask to pet before I do?!”

Imagine this. You are having a bad day, but you need to run into the store to get some milk. You bring your service dog with you because you need them. At the door you are stopped by an employee, who questions you on your disability.
Then a few feet later you are interrupted by a dog wearing an “ESA” vest, lunging at and trying to harm your dog, who is trying to stay calm but may be panicking. You get the manager to remove the dog (after being quizzed by them) and finally get to the cold section #servicedogs
Then a single person or family with kids interrupts you as you’re debating on which milk to buy, asking to pet your service dog. Your service dog is currently tasking because you are not doing well. You say no, only to be demeaned and abused. #ThingsDisabledPeopleKnow #servicedog
A 5 minute trip to the store to get some milk has turned into over an hour, and by the time you get home you want to cry. This is the reality for many handlers, and it is depressing. Imagine if you had to do that every day of your life? #ThingsDisabledPeopleKnow #servicedogs
Constantly people coming up to you and petting your dog and distracting them, getting hurt because they missed an alert, having to defend yourself to random strangers. #ThingsDisabledPeopleKnow #servicedogs
Trust us, you are not the only person who has asked us today to pet our dogs, and you won’t be the last. Take no for an answer, or better yet, just let us do our business and leave. #servicedogs #ThingsDisabledPeopleKnow
This thread got much longer than I intended, so I’ll retweet it with a threadreader unrolled link! If you have any questions about service dogs, dog training, or laws surrounding them, feel free to ask here or DM me! #servicedogs #ThingsDisabledPeopleKnow
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