, 31 tweets, 10 min read Read on Twitter
First up at @ServerlessBOS is @mipsytipsy!
Observability and software ownership. We write systems, not software
You should morally love the system you work on. Otherwise, quit your job
Best code: no code at all; second best: code that someone else maintains that you can reuse; third: anything else #ServerlessDaysBOS
The industry is getting better at building large systems and projects, but not fast enough #ServerlessDays
We build systems that are unmanageable, undebuggable and unmaintainable by even the best engineers. This wastes time, and is crushing #ServerlessDays
Stripe survey: bod code has real costs. Estimated at least 10% of time is spent dealing with bad code #ServerlessDays
@LyddonB has a talk around the fact that we have no idea what our systems are doing #ServerlessDays
Complexity is increasing in every system. Take the LAMP stack and compare it to Parse - the diagrams get wildly more involved #ServerlessDays
Even more complex - think about the national electrical grid. "It would be folly to try to stand up a staging environment of the electrical grid". You need to have indicators of what is happening in the system #ServerlessDays
There's a magnificent refresh of how we design, ship, and maintain systems, We're no longer under the illusion that we have control #ServerlessDays
"Imagine you're working with serverless code and you'll do all the right things" - @mipsytipsy #ServerlessDays
Operability of code is now a core directive. You need to focus on production excellence to have 24x7 systems. Otherwise, you should work on less available software #ServerlessDays
Put software engineers on call because "pain is nature's gift." Teaches them intuition about what code should be in prod. But importantly: don't make being on call suck! #ServerlessDays
Make on-call not suck by not letting your system get to a terrible and unmanageable state. #ServerlessDays
Observability driven development is the new TDD. TDD stops at the edge of your laptop - doesn't have concurrency, traffic, the chaos of users #ServerlessDays
You're not bad at debugging and dealing with production incidents, your tools are just wrong for the job #ServerlessDays
Observability: how much can you understand about the inner workings of a system just by looking at it's outputs #ServerlessDays
Observability: can you answer any question about what is happening in your system without deploying more code? #ServerlessDays
Need to get the right level of abstraction such that you don't care if the infrastructure is down #ServerlessDays
Track events, not metrics. (jk track both, but rely on events more) #ServerlessDays
Metrics are geared towards low cardinality requests. What if you want to track higher cardinality things like requests without relying on logs and potentially DDOSing your system #ServerlessDays
Events are necessary for debugging, not a "nice to have." Keep the necessary metrics - throw away the 200 responses, keep the 500 #ServerlessDays
"I really hate dashboards" - @mipsytipsy; They end up growing in number and don't let you thing about your infrastructure. Every dashboard is an artifact of some past failure #ServerlessDays
Everyone should be in production all the time and it should not be a big deal #ServerlessDays
Aggregation only works to answer the one question you expected to ask. It smooshes away the details and doesn't let you answer new questions #ServerlessDays
Systems need owners not operators because owners have skin in the game #ServerlessDays
Observability driven development - have to watch things run in production. Don't just look at prod when it's broken. Interact with production every day #ServerlessDays
We've been taught to fear production b/c other people drum it in to us, and we only tend to look there when things are broken #ServerlessDays
Don't lean on paging alerts to debug. Don't need to do that! Delete them all (but use @honeycombio first) #ServerlessDays
How to handle compliance in observability/living in prod? (@lizthegrey - how do you figure out how to get the two-person verification, then having access to prod data isn't the scary part) #serverlessdays
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