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dotglum Profile picture
@dotglum
Apr 2, 2019 • 4 tweets • 2 min read • Read on X
fingerspitzengefühl = gut feel = intuitive feel = finger on the pulse = incubation - Stair-step approach = Think Big, Act Small = making smaller circles #MentalModels
An (evolving) thread
taylorpearson.me/fingerspitzeng…
The conscious part of our brains is relatively young (in evolutionary terms) and has a relatively low capacity
Does this explain why Amazon's embracing of 'serendipity' for user experience works well for conversions or findability problem letting them use their intuitive feeling?
This is also a way of saying 'Occam's razor' mental model is more applicable in complex scenarios
fs.blog/2017/05/mental…
Also aligns well with the recommendation of aiming to be a 'generalized specialist' to have a higher chance of success in terms of knowing enough about multiple topics/subjects can help you get 'finger on the pulse' for the problem space
fs.blog/2017/11/genera…

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More from @dotglum

dotglum Profile picture
Oct 2, 2020
Rather than interpreting fintech's job as bringing Old World institutions online, 'embedded finance' modularizes financial functions
- Bill Gates said, "Banking is necessary, banks are not." Embedded finance frees the former from the latter
@mariodgabriele thegeneralist.substack.com/p/the-disappea…
- This dispersion of finance may result in a different set of surplus managers
- affinity finance may come back; we may keep our money with those that keep our attention
- We are entering the era of the disappearing bank. It may fundamentally alter how society manages its surplus
insight: a bank is not a thing, an entity, so much as a set of behaviors. In our interactions with each other, we act as financial agents - paying one another, lending, saving together - what would it mean to provide tooling to do that? make a bank both pervasive and invisible?
Read 5 tweets
dotglum Profile picture
Sep 25, 2020
- bundling of services into broad subscriptions
- unbundling of services into niche subscriptions
- can be purely digital, physical and/or hybris
- different delivery marginal costs, acquisition & retention friction, operationally
by @nbt nbt.substack.com/p/consumer-sub… Image
- US: average $640 on digital subscriptions in 2019
- first 20 years of the Internet, from 1995-2015, was defined by advertising & marketplace business models
- the current era, perhaps beginning around 2015, is defined by the subscription business model
nytimes.com/2020/01/29/tec…
subscription fatigue; unhelpful at best & misleading at worst
- to claim that consumers have “subs fatigue” is to say that they have “spending fatigue”
- payment model – upfront v. recurring, subscription v. á la carte, online v. offline
@ballmatthew matthewball.vc/all/misnomers
Read 11 tweets
dotglum Profile picture
Aug 22, 2020
Driver costs increase from about 77% of Gross Bookings to about 96% of Gross Bookings. Uber’s EBITDA margin goes from slim (5%) to negative (-14%) @AdamKeesling napkinmath.substack.com/p/how-ab-5-wil…
Uber's expansion process to new cities @akshaybd
superfood.substack.com/p/part-i-lesso…
‘Can Uber become a Super App?’
- /me starting with the rides may not lead to a successful super app execution v/s starting with something commiditized/utility like communication/payments & layering rides, eats, etc
by @wittywealth witty.substack.com/p/my-take-on-u…
Read 4 tweets
dotglum Profile picture
Aug 18, 2020
Tencent has been dubbed "the Softbank of China' and "the Berkshire Hathaway of Tech"
- social networks monetized mainly via subscription (video & music) vs ads
by @packyM notboring.substack.com/p/tencent-the-…
- owns 5% of Tesla, 12% of Snap, and 9% of Spotify + investments in more than 700 companies
- 103 of the 700 investments in this spreadsheet
docs.google.com/spreadsheets/d… Image
global gaming presence and Tencent's strength in that category without relying too much on advertising models and by giving away game for 'free to play'
economist.com/business/2020/…
Read 5 tweets
dotglum Profile picture
Aug 17, 2020
the IKEA effect implies that we tend to value an item more when we have played a part in creating it
- a combination of multiple psychological & social factors > endowment effect & effort-justification effect
by @shv_prbhkrn models.substack.com/p/the-ikea-eff…
the idea of making things more laborious to get consumers to value them more is an established marketing tactic
- “infusing the task with labour” was a crucial ingredient
via @ConversationEDU theconversation.com/the-ikea-effec…
“that labour alone can be sufficient to induce greater liking for the fruits of one’s labour”
- the ikea effect: when labor leads to love
@HarvardLibrary dash.harvard.edu/bitstream/hand…
Read 9 tweets
dotglum Profile picture
Aug 13, 2020
Embedded finance; a non-financial services company creates financial services products for their users
- By delivering more value, this becomes a useful way to increase the lifetime value of each customer.
- history; open tab, private label cards
@iankar_ fintechtoday.substack.com/p/shopify-and-…
benefits of private label cards;
- Brands collected interchange revenue
- locked customers into their ecosystems,
- by developing their own financial products (like private network cards) > essentially eliminate payment processing fees for transactions made in their store.
Shopify capital and balance for merchants
- doesn’t use capital a revenue tool; uses access to capital as incentive to drive merchant adoption of revenue generating Payments product
- balance; gain data on the costs and expenses side
@iankar_ fintechtoday.substack.com/p/how-shopify-… Image
Read 15 tweets

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