Auren Hoffman Profile picture
Jun 18, 2019 11 tweets 5 min read Read on X
1/ Data businesses are generally misunderstood. DaaS has different metrics than SaaS.

While there has been a lot written about SaaS businesses (how they operate, what metrics to watch, etc.), there has been surprisingly little written about data businesses.
2/ Great data companies look like the ugly child of a SaaS company (like Salesforce) and a compute service (like AWS).

DaaS companies have their own unique lineage, lingo, operational cadence, and more. They are an odd duck in the tech pond.
3/ Data is ultimately a winner-takes-most market.

As a data company starts to dominate its niche, it can lower its price and gain more market share and use those resources to invest more in the data … thereby gaining more market share (and the cycle continues).
4/ Data is a growing business due to:

+ growth in powerful software tools (like Snowflake, Looker, Tableau)
+ growth in # of data scientists
+ growth in the power of compute
+ massive decline in cost of compute
5/ DaaS is just about assembling verifiable facts. It is all about Veracity and TRUTH.

Good framework is truth vs. religion.
6/ Your data will be much more valuable if you enable it to be joined with other datasets (even if you make no money off the other datasets). This is the #1 thing that most people who work at data companies do not understand.

Build join keys into the data:
7/ DaaS margins look horrible at $10M ARR and look amazing at $100M ARR because the cost of data goes in COGS.

“incremental margins eventually become extremely attractive at successful data businesses” - Michael Meltz, EVP of @Experian
8/ The goal of getting to market share dominance is NOT to increase prices.

The goal is to lower your CACs so that you can LOWER prices for your customers. CACs go down because there is one dominant player. DaaS is like Amazon: “your margin is my opportunity”
9/ DaaS is growing. Just 5 yrs ago, only ~20 of the 11,000 hedge funds were using alternative data. Today it is still only about 100 funds. In five years it will be over 500 funds.

And every other industry is buying data at the same rate as hedge funds.
10/ Good examples of data companies include:
@accuweather @bomboradata @clearbit @TheCoStarGroup @DnBUS @liveramp @reonomy @verisk @WindfallData
11/ Read more about Everything you want to know about running DaaS companies (Data-As-A-Service Bible) at the @SafeGraph blog:

blog.safegraph.com/data-as-a-serv…

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More from @auren

Mar 14, 2023
If you are gonna be a founder, you gotta choose if you are going to be an insider or an outsider.
Insider: Nirav
Outsider: Naval
Every insider secretly wants the freedom to be an outsider. Every outsider secretly wants the respectability of being an insider.
🧵 Image
Insiders protect the status quo and change things gradually at the margins.

Outsiders are bomb throwers. They tend to be more disagreeable and they are less likely to fit in.
Sometimes outsiders become insiders. @pmarca was an outsider who became an insider and now he is actually becoming an outsider again.
Read 8 tweets
Sep 23, 2020
The real value from data comes from connecting it across multiple disparate datasets through a common standard (or join key).

Will Lansing (CEO of @FICO) and I wrote a 4000+ word piece about standards and how they can make data much more valuable.

A thread on our learning …
Linking data to other data makes all the data MUCH more valuable
Standards (also known as join keys) are the most valuable ways to link data together
2/
But the data increases in value if it can be combined with other interesting datasets. So you should do everything you can to help your customers combine your data with other data
3/
Read 8 tweets
May 26, 2020
Economic downturns are good for innovators and bad for pretty much everyone else. This was true in 2008 and still true today.

There are obvious winners in today’s environment like video conferencing and work-from-home solutions, but there are also less obvious winners...
Products that help companies save money.

In recessions, all companies are looking for ways to cut costs without sacrificing their core product offering. If you can help a CFO (who has more power in a recession) save money, you're going to get stronger during a downturn.
Products that help consumers save money

Just like Groupon took off in 2009, we will see a host of products take off in 2020 that help consumers save money.

Honey and Earny provide huge benefits to consumers during a recession. I’ve saved over $400 this year using these services
Read 5 tweets
May 25, 2020
experts keep saying the U.S. has not had high inflation in the last 40 years ... but they are wrong

inflation is not about a basket of eggs and milk.

inflation is about what we care about most: asset prices
(more)
the economists have never been more wrong. inflation has been very high in the U.S.

while the price of things made in China have not risen much, the prices of things we REALLY care about (education, housing, healthcare, stocks) have risen massively
as you make more money, it costs you more to enjoy it that in the past. that's inflation.

that price of a nice house has gone up.

the price of a branded education has skyrocketed.

want to invest in a nice stock basket, the price of that too has gone up
Read 6 tweets
May 15, 2020
to be a 10xer:
(1) See opportunities where others only see threats.
(2) Create a bias for action.
(3) Be positive, not negative. (“Yes, and” beats “no, but”).
(4) Make your team better.

more...
1. See opportunities where others only see threats.

The ability to understand and analyze threats to a business is important. But if you want to be a 10xer, you need to be the one discovering massive opportunities for growth.
2. Create a bias for action.

The more you focus on action, the closer you are to becoming a 10xer.

The 10Xers I have worked with make sure important things get done. They spend more time doing, and less time writing PowerPoint presentations.
Read 6 tweets
Jan 2, 2020
Here's why the Peter Thiel interview question ("what is a heretical view you have") is so predictive:

It reveals that most people hold conventional opinions and call them “heretical.” Almost everyone cannot come up with an answer that most people they know do not agree with.
What makes for a good answer?

One that sparks a unique view of the world and shows the candidate doesn’t think like their peers.

This signals that the candidate:
1) thinks differently
2) is open-minded
3) is brave enough to discuss an unpopular opinion
One would prefer answers that do not just restate the conventional wisdom of a recent TED Talk.

It’s okay if the answer is wrong. It’s not okay if everyone agrees with it.
Read 6 tweets

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