, 13 tweets, 7 min read Read on Twitter
Just starting to read this.

"Someone took Tesla to arbitration, won, and posted all the details of Tesla's case." (link inside Reddit post)

$TSLAQ #TeslaQualityIssues
"Tesla's lawyer specifically called out that the flaw impacts every model S/X of that "vintage", but then stated that not every one will exhibit the problem."

$TSLA #TeslaDisplayIssues #TeslaWarrantyIssues
"Here're the TMC post and the decision, if anyone's curious. $TSLA's response is indeed fascinating, they basically left their attorneys standing with their dicks in their hands by putting all of that in writing."

TMC: teslamotorsclub.com/tmc/threads/ye…
Decision: imgur.com/a/66B3WGI
"The problem is they stopped replacing 6+ months ago. For some people that means the majority of the time they have owned their car, the screen has been broken. The UV solution is also still not widely available."

$TSLA #TeslaWarrantyIssues
"After reviewing the complaint(s) and...the applicable State Statute commonly referred to as the "Lemon Law," and after due deliberation, I find and Award as follows:

The Customer's request for a repair is hereby AWARDED."

$TSLA #TeslaQualityIssues #BigLemonLaw 🍋
Here is $TSLA's official response as another set of images. Reading these now. This was the link in the original Reddit post I started this thread with.

"The sole issue the customer is raising in his Customer Claim Form is that there is a "yellow band" around the touchscreen. $TSLA is aware of this issue and has been advised by its supplier that the banding is due to exposure to..." (1/2)
"...temperature, humidity and oxygen over time, and in some instances, a very narrow yellow line can form around the outer edge/border of the touchscreen. ⭐️ Every touchscreen of this vintage is subject to this condition. ⭐️" (2/2)

$TSLA #TeslaQualityIssues
"This is a concern with the appearance of the screen. The screen did not come from the factory with this condition, it manifested over time and due to exposure. It is a wear and tear item..." (1/2)

$TSLA #TeslaScreenIssues #TeslaWarrantyIssues
"...and $TSLA has developed a procedure to substantially reduce or eliminate the banding and that process is debuting in the next week or two." (2/2)

#TeslaServiceIssues #ThreeMonthsMaybeSixMonthsDefinitely
"Tesla is not singling this customer out or refusing to replace his specific touchscreen for some reason. Rather, this is our position company-wide based on the well-researched determination that the condition is not a manufacturing defect..." (1/3)

$TSLA #TeslaWarrantyIssues
"Every touchscreen of this vintage is susceptible to the banding, some will get it from environmental conditions described above and others may not or it may not be noticeable." (2/3)

$TSLA #TeslaScreenIssues
"Working with our supplier we have developed a procedure to mitigate this condition, or even eliminate it, or of course we offer the customer the option to purchase a new touchscreen." (3/3)

$TSLA #TeslaPartsIssues
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