Steve Cuss Profile picture
Jan 27, 2020 10 tweets 2 min read Read on X
One of the most difficult and powerful tools I did as a chaplain was a #verbatim. It is simply an essay recording an encounter where I either didn't know what to do, or was anxious, or where it didn't go the way I thought.....

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I would type up the essay in two columns. I would start with a basic overview of the situation. Then on the left, as best as I could recall, I would record the dialogue. What I said, what he said, what the other said etc.

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On the right, I recorded everything I was thinking and feeling at the time, to my best recollection. I did 50-60 verbatims in my year of #CPE and the more I did, the more was in the right column. At first I was simply asleep to what was going on in me under the surface....

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But over time, I became hyper aware of my thoughts and feeling and how they infected the encounter. I concluded with a paragraph analyzing what I think and feel NOW as I type the verbatim and then a closing paragraph on where God was, my awareness of God, any gospel themes.

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I would then present it to a supervisor one on one, or sometimes to our group. Typically one per week. We'd spend an hour or so gaining clarity on what triggers me, what assumptions I hold, discriminations, etc.

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It was both very invasive and a powerful tool to help me break free of long st anding habits. It also revealed deeper levels of unawareness and most powerfully, how little I am aware of God when I am anxious.

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Over the course of a year, I kept 'running into myself' with the same recurring issues as I presented verbatims. That is the gift of them - they force you to face parts of yourself you avoid. But they deepen your capacity to be present to a wider range of people.

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We invite our staff at church to do verbatims. You don't need a trauma hospital. All leadership is vulnerable, so is a good context for learning about self.

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Verbatims are not about a mulligan, they are purely about growing in awareness for next time. Presenting them to a trusted group is helpful - they can see what you cannot and can help you process.

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Beware 'fixers' and 'here's how you could have' people in the group. That is unhelpful. Rather, a group can help you grow in awareness of triggers and assumptions for next time.

10/10

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More from @stevecusswords

Sep 10
One of my clients was talking about a newly formed staff meeting and one team member's tendency to critique and shut down others' ministry approaches. Ie, they not only didn't like the approach, they found it utterly wrong.

They were utterly wrong.

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It reminded me of the HIGH importance of the team leader managing anxiety in a staff. When one person 'pounces on a peer' and it is left untreated in the room, the staff will no longer show up as themselves.

It is on the leader to redistribute the anxiety.

2/
Typically the 'pounce' is spoken in a way that communicates, 'this is the end of the matter.'

People who are rigid communicators, people who speak emphatically, who aggressively critique another in public....they communicate 'no one else gets to say anything.'

3/
Read 7 tweets
Sep 6
One of the most powerful ways to practice #differentiation is through the lens of responsibility. What is mine to carry, what is theirs, what is God's? Not an easy question to answer, but always worth a pause and reflection.

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When we're in anxiety's grip, we tend toward hiding, avoiding or blaming or, yikes, the trifecta of all three. But practicing differentiation forces us to clarify responsibility. The authors of Scripture remind us again and again that we can control one thing: self.

2/
So we can make a list of the things we are anxious about and then a check box set of columns.

How much control do I have over what I am anxious about?

Lots? Some? None?

3/
Read 10 tweets
May 1
When I do workshops for teams, one tool we cover is communication styles. I ask 3 'either-or' questions. The first question:

Are you a rigid or fluid communicator?

This question is 'how do others receive my words?'

I am a RIGID communicator.

1/
In our chaplain group, my supervisor said, 'Steve, you talk as if you think you are the Pope. Everything is ex cathedra. Steve speaks and it is so.'

Ouch.

But also true.

My words carry WAY more weight and authority than I actually hold.

I SOUND more certain than I FEEL.
2/
My thinking is often quite fluid, but people experience me as having a certain opinion.

It takes extra energy to converse with a rigid communicator, because we talk as if we have the last word on the matter.

I had to learn to help my team push against my own views.

3/
Read 10 tweets
Apr 18
Day 4.

Chronic anxiety or 'reactivity' is based on false needs that feel real in the moment.

Acute anxiety is based on real threat.

Slamming the brakes, swerving to avoid an accident, losing a child on a playground, seeing a snake when you're out jogging - acute anxiety.

1/
Image
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Not doing it perfectly, letting someone down, needing to be understood - chronic anxiety.

The problem is, the 'chronic' VERY much feels like the 'acute' in the moment.

Your body cannot tell the difference until you train it.

2/
Humans seek 5 core false needs: control, perfection, having the answer, being there for others, approval.

Let's look at two....

3/
Read 10 tweets
Apr 17
Day 3.

Unaddressed reactivity wears us down.

We get reactive when we don't get a false need that feels like a real need.

What do you think you need that you don't really need? Image
We all have dozens of false needs and when we don't wrangle our many false need, they pile up and get the better of us and wear us out.

2/
Some of my false needs:
1. I need everyone I meet to like or approve of me.
2. I need to be understood.
3. I need to make the person in front of me feel better.
4. I need to always know what to say or do in any situation. You MUST see me as a smart person.

3/
Read 7 tweets
Apr 16
Day 2.

Reactivity stops us from being human sized.

We end up getting bigger or smaller than human sized.

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Image
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Some of us, when we are reactive get 'bigger.' We must have the last word. We no longer listen to learn, we now listen to advise, fix, correct, or mansplain. We get aggressive, we dominate the space. Some of us literally make ourselves bigger.

2/
Some of us get smaller than human sized. We no longer feel safe to be exactly ourselves in that space. We do not speak up in the meeting, we flatter rather than tell the truth, we get quiet.

Some of course get bigger or smaller, depending on the circumstance and people.

3/
Read 12 tweets

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