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1/ Image Repair/Impression Management/DARVO from
@pastorgillen and the whole team @willowcreekcc

Start at 8:44. Transcription to follow

@pastorgillen @WillowCreekCC 2/ 29 January 2020 "Pastor" Steve Gillen
@willowcreekcc Transcription:

"Well welcome everyone. If you can go ahead and grab your seats. If we haven’t met, my name’s Steve and I want to thank you for being here tonight. In this service we’re gonna have a chance to sing ...
3/ "...songs--we’re gonna have a chance to celebrate communion. We’ve got a wonderful guest teacher with us--yet again Gary Burge is here--can we say ‘thank you’ to him? Yeah. [cheering, clapping].

And ahhhh the other reason I wanted I wanted to be here is as some of you ...
4/ "...know, this week we shared difficult news about one of our founders--someone who’s had a huge impact on many of our lives--Dr. B. I know some of you probably don’t know. Some of you do. And truthfully I don’t want to get into it, because in my sadness I just want to ...
5/ "...focus on God--I want to sing songs to him. I want to, one more time in my life, acknowledge he *is* the foundation of my life, and he is the foundation of our church [clapping]. So wherever you’re at, and I recognize some of you walking in here and it was the greatest ...
6/ ", and you want to sing songs of joy to our great God. Man--sing your lungs out--we would love it. Some of you are sad, and I would say “Bring your full sadness to our great God--he understands, and sing your heart out to him.” Some of you are angry--sing angry! I ...
7/ "...have no idea what that sounds like with worship--that’ll be fun.

What I hope is that we as a church and as a family right now can honor our great God--sing great songs to him--pour our hearts out to him--do you agree? [clapping]. So would you stand up now? And I ...
8/ "...want to say a word of prayer--invite God to be here with us--and then I’m gonna turn it over to @fatai and let her lead us. So can we pray?

Now God one more time as a church--one more time--one more time we turn fully to you. God 100% dependent on you. We, God you ...
9/ "...alone are our foundation. Jesus you alone are our leader. God all of us are broken. All of us are sinful, but you. So now God would you hear the songs that we sing--the words that come from our mouths? God we look to you, we hold you--reflect on all your blessings now, ...
10/ "...and we give you all the praise. We pray this together as a body committed to you in the name of Christ, and everyone agreed and said: Amen, Amen. Let’s sing!"

I'm hoping Dr. @jdahlmd will do her thing with these words. But until then: an exercise for the reader. ....
11/ See if you can spot the Image Repair and/or Impression Management methods. Here's Julia's breakdown of the the Image Repair methods outlined by Dr. @MelFisher13 in her thesis (
12/ And here's my breakdown of the Impression Management methods outlined by Dr. @wademullen in his thesis ( Give it a go, if you like.
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