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The beauty of nursing is the ability to switch specialties at any time & find opportunities to combine previous experience in everyday practice. Yesterday for me was no exception, I spent the day developing preparedness plan for departmental staff. #NurseTwitter
Currently my practice is #nursingleadership in #managedcare, however I had to draw on my previous #informaticsnurse specialty certification to plan in the event we had to shift workforce to work from home scenarios. This required balance between patient support & staff needs.
Part of the plan was creating tools to quickly identify patients impacted by the shift & their needs that may not be accommodated by #VirtualNurse support. The biggest issue are interventions ranging from med admin, DOT to wearable device support. #PopulationHealth
We have tools that support #PopulationHealth practice so with a click of a button we can instantaneously identify patients & activate alternative care for in-person intervention support.
The 2nd part of preparedness is readying our workforce for virtual office setup. This requires support to help staff setup technology in their home and use it in a different way while also shifting workflows requiring potential changes in documentation practices & the software.
I created a survey asking for input abt other considerations we need to cover abt patient needs, staff to rate their confidence in setting up their virtual office & other considerations needed abt change in workflow & documentation practices. #InformaticsNurse in #Preparedness
Survey related to virtual office setup included access 2 internet service, ability 2 connect equipment 2 home internet, ability 2 setup phone hot spot if internet connection poor, ability to activate secure connection 2 network, ability 2 access apps once securely connected.
Survey additionally explored ability to access communications apps to maintain real time communication using TXT, conference & video call functions w/ staff team members in addition to using VOIP for continued support of patients through telephonic visits & touch points.
Implementation includes training to help staff learn how to setup up equipment, access applications, maintain daily communications and how to shift workflows if/when new documentation needed.
Last but certainly not least the survey and implementation includes supporting staff in maintaining a secure environment for equipment & PHI materials. HIPAA still needs to be maintained.
While I just highlighted emphasis on patient support & shift in practice to a virtual office I am also supporting staff health & continue to disseminate the latest CDC information in addition to our own guidelines as it relates to prevention, treatment & follow-up for COVID19.
I would love to connect with other #NurseLeaders to hear what you are doing for preparedness & identify what additional measures I need to consider. I appreciate the US is working with resource constraints however I am doing all that I can to implement standards of care.
There is no need to reinvent the wheel, we have solid preparedness plans from previous outbreaks of avian, swine etc... we need to implement as much as we can & incorporate additional measures needed for COVID19.
I also want to talk to #SchoolNurses. I asked my kid if her middle school is talking to her abt COVID19. She stated NO. R any nurses planning health edu specials to discuss how to stay healthy & safe not only in school but in community? We need to reach families any way we can.
Also curious how the #SchoolNurses are working with the local health departments? In our district relationships already exist and ranges from dental programs to vaccination initiatives. Have there been any convos abt COVID19? Have you been able to reach out to #publichealthnurses
Want to also connect with #HomeHealthNurses w/ #VisitingNurseAssociations #VNAs. I know the #VNAA had a pandemic preparedness manual from previous viral outbreaks. Are you implementing that back into the practice? How are you leveraging your existing #PublicHealth relationships?
Want to hear how #NursePrograms #NursePractitioner schools are collaborating w/ communities. I know programs have existing relationships to support healthcare for the vulnerable & at risk like MDs Governors Wellness Mobile. How is that being leveraged?…
How are you dealing with limitations in company benefits related to pay time off? Are you implementing exemptions? And if managing a remote workforce how will you deal with quarantine situations and business equipment in the house?
What is outstanding for me what is the standard protocol if a staff quarantine situation occurs how will we sanitize business equipment in the house? Would love #InformaticsNurse and #IT specialists perspective.
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