Thread by @narrandum

1. (Please feel free to ignore this thread, it won't contain anything of any value. we're just playing around with Threadreader)

2. Can journey mapping be fun, instead of a chore? Can we create personas we actually care about? Can it be done in minutes, rather than days? Can everyone - designers, customers, stakeholders, even users - work on it together?

3. Yes, yes yes and yes.

4. But only if you use Narrandum, the ultimate digital service design tool! narrandum.com

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