A contract tracer who was meant to be starting his shift at 8am tells me it's been a 'complete shambles' so far.
He was only emailed at 10.30 last night to be told the system was going live anyway, he still hasn't received his password to logon and the website has crashed. @LBC
He was only emailed at 10.30 last night to be told the system was going live anyway, he still hasn't received his password to logon and the website has crashed. @LBC
His colleagues are all finding the same problems, the site is still down. He says they were under the impression they wouldn't be starting work until 1st June (or even later) and only learnt they wanted to start today when watching Boris with the liaison committee yesterday.
I'm still waiting for a response from the Department of Health on this, meanwhile another tracer tells me after tying to get hold of support for around an hour she's been told “the link is having 'some system issues' and they are working with partners to rectify it.”
Update: the Contact Tracing and Advisory Service tell workers the problem with the test and trace website has been reported as a “critical incident” @LBC 
Update from the Department for Health, they say the system has not crashed and some tracers have been able to log on
Part of the system certainly seems to be up and working but this contact tracer tells me they still can’t access what they need
