Moon Creative Labs are recruiting a number of roles including Head of Interaction Design, Head of Research, and Product Owner. mooncreativelab.com/jobs/
@shreyas Ironically I find that the people with genuinely good product sense tend to be the cautious ones, as they have enough experience to know they might be wrong.
@shreyas While there’s a whole group of hyper confident people who think they have good product sense because they’ve been told they’re amazing from day one, and have swallowed their own hype.
@shreyas These people rarely check their assumptions, or test whether their ideas where right or wrong, so they leave a trail of mediocre, untested and unvalidated product decisions in their wake for others to (hopefully) discover and fix later.
The traditional "Double Diamond" as viewed by designers.
The "Reverse Double Diamond" based on how most companies actually operate.
With the traditional double diamond, designers expect to get given a problem space to explore, and it's their job to come up with the appropriate solution.
Three reasons why we see tension between designers and product managers 🧵
1. Designers often see themselves as user champions. Most good PMs also care about the user. However PMs are often tasked with delivering business requirements and business outcomes. While there should be considerable overlap here, this isn’t always the case.
When this happen, PMs are often forced to implement decisions which designers strongly disagree with. This often leads to the belief amongst designers that PMs don’t care about the user or the designers views and expertise don't matter.
The design industry suffers from a “fundamental category error”
Designers believe they are planing a game of chess, where the best player with the best process always wins.
In truth business are actually playing multiple hands of poker. The goal isn’t to win every hand, but rather to minimise your losses until you get dealt pocket aces.
We know that 70% of the features we ship have little or no effect. The designer mindset is to try and apply a process which brings that number down.
The trad business approach however is to increase the speed of play so you get more winning hands in a given game.
A little thread on the future of design in a world of increasing automation 🧵
There was a time when every town and village had a resident furniture maker in order to serve the needs of the local population. They were talented crafts people who would turn our chairs, tables and beds to order.
However this was both a time and labour intensive job, and when about is the most expensive thing in the process, also a costly thing to do. So while the local landowner had a country pile full of expensive furniture, the local villages were luckily to have a few precious items.
If product managers see research, strategy and UX as primary competencies (which I sort of agree they are) the only thing designers can do that PMs can’t is UI design.
If product managers have higher org status, because they report into the CPO (the same person the head of design typically reports into) and are typically exposed to problems much earlier in the stack (because research and strategy is seen as a core competency)…