Let’s talk about High Agency: an attitude I’ve seen in every successful product manager & leader I’ve known.
Some ppl are born/raised with High Agency. It can also be developed later in life.
High agency is a prerequisite for making a profound impact in one's life & work
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High Agency is about finding a way to get what you want, without waiting for conditions to be perfect or otherwise blaming the circumstances. High Agency People either push through in the face of adverse conditions or manage to reverse the adverse conditions to achieve goals
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Highly Talented, High Agency people are Game Changers for their teams & companies.
Highly Talented, Low Agency people are everywhere around us. These Frustrated Geniuses might have a success or two, but, in the long run, end up capitulating to “the system”.
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Some Go Getters become Game Changers because of their High Agency.
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Game Changers are not very common and, once discovered, they’re expensive to hire.
When you find them, do whatever you can to get them on your team.
When hiring, I prefer Go Getters over Frustrated Geniuses.
In all cases, the third factor to look for is High Integrity.
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My policy: Never compromise on Integrity, not even for Game Changers.
Now, back to High Agency.
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What Low Agency vs. High Agency looks like:
Note Low Agency Bob’s instinctive reaction when faced with a tough challenge. Note how everything is an “other” problem, not a "Bob problem"
Note how everything High Agency Alice says comes from a place of what 𝘴𝘩𝘦 can control
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Now, I’ve worked with, managed & mentored 100s of PMs & leaders during my career. And I can’t tell you how many times I’ve come across an otherwise talented PM whose impact & career is being held back because they are like Low Agency Bob.
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I’ve also come across PMs who have done incredibly well in their career, despite not having fancy degrees from fancy universities, mainly because they are like High Agency Alice.
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And that is why I listed High Agency as one of the necessary traits for product managers when I summarized Product Management in one tweet a couple of months ago.
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By now, we’ve looked at what High Agency is and why it's important.
Naturally, the next question is:
How does one cultivate High Agency?
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My first recommendation here would be to read the 7 Habits of Highly Effective People, one more time. The framework of Circle of Influence and Circle of Concern is something I’ve gone back to countless times whenever there’s a temptation to recede to a Low Agency mindset.
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Observing and adjusting your language and self-talk is an important aspect of cultivating High Agency.
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Here’s my own answer to the question of cultivating High Agency. Here I’ve split High Agency into the Traits you need & the Skills you need. To cultivate High Agency, work on these component Skills & Traits. Ownership Mindset is perhaps the most important of the 3 Traits.
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High Agency is related to the concept of “Jugaad”.
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.@RealCharlesLee has a good thread with concrete examples and situations where PMs can demonstrate High Agency. I see these types of Low Agency tendencies all the time, even from exceptionally talented PMs.
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Last but not least, cultivating High Agency won’t be easy.
But I assure you that it isn’t inscrutable magic. You can learn it
And I also assure you that becoming a High Agency individual will be profoundly rewarding for you & for the people you work with
All the best!
❤️
Footnote 1:
High Agency, from a recent presentation in which I share a few of my own experiences with it at Yahoo, Google, and Twitter:
Footnote 2:
In the 15 Commitments of Conscious Leadership, the authors talk about To Me and By Me (among other things). This is another way of thinking about High Agency.
This thread is now available in article format, in case you want to re-read it in one place, bookmark it, or share with friends or colleagues who aren't on Twitter
Some ppl are surprised by the exuberance with which PG’s Founder Mode blog post has been received. There are many reasons for its strong resonance.
But the main one is that it introduces a catchy term for something that many founders & leaders have seen & experienced first-hand.
Here’s my prediction: a majority of founders & leaders who said to themselves this weekend “henceforth I am going to be in Founder Mode” are likely to mess it up.
That is not bad per se. They might still end up being in a better place than if they continued with Manager Mode.
Product life in midsized & large companies starts making a lot more sense when you understand that a large % of middle & upper management thinks their main job is to (i) try & decipher what the CEO wants done (ii) align their org with it (iii) propose a plan that the CEO approves
This is instead of *often* telling the CEO what actually needs to be done, in a way that is grounded in (a) deep insight into customers & market (b) creative product & GTM solutions
Many in middle & upper management will of course blame incentives set by the company for this.
And they are not wrong. But it is worth evaluating how much of one’s career (and life) one wants to spend in aligning perfectly with incentives set by another party.
Everything we create, everything we do, it all starts with our thinking
Clear thinking drastically improves odds of success in all departments of career & life
While clear thinking is quite rare, it can be developed with practice
Advanced principles for clear thinking:
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1) Essence first. Not story. Not analogy
Most people get seduced by great analogies & exciting stories.
Clear thinkers don’t *form* their thinking via analogies. They identify the essence of the issue, in their specific context. Then, they use analogies as one of their inputs.
2) WAYRTTD
“What Are You _Really_ Trying To Do” is a simple but powerful tool to make you pause & identify your real goal
Most people move too quickly to How & When to do a given task. But the task isn’t the goal
Clear thinkers have built a habit of asking themselves WAYRTTD.
Apple Pie Position:
A statement that instantly elevates the person who is saying it and is simultaneously hard for anyone else to push back on, and so everyone avoids the personal risk and just nods “yes”, even though its actual value in this specific situation might be… twitter.com/i/web/status/1…
Okay, so now that you understand Apple Pie, here’s your crash course on dealing with Apple Pie:
1) The greatest thing about Apple Pie Positions is that you now have a name to assign to a complex behavior (and it is a cute name, which helps a lot). Once you share this idea with… twitter.com/i/web/status/1…
One other important thing:
Note that Apple Pie Positions are, by definition, specific to the context. This means that the same sentence can be either the right thing to focus on, or it can be an Apple Pie Position. The way you determine which is which is through good judgment.