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I am going to a thread on the awful service from @TeamKnowhowUK I am used to bad service in dealing wiht @TowerHamletsNow
Our Daewoo fridge freezer had a issue so we called them as we had a policy which we pay for them to come and fix it if it breaks down.
The engineer came and told us that we would get a voucher as Daewoo no longer produces fridge freezers and there are no replacement parts.
The next day I went to check on their horrible website and it said that the repair was in progress.
They told me on DM that they had ordered parts and no voucher has been authorised.
I wanted to know which part it was and them to confirm that it does actually exist.

Since then they have failed to communicate and I had to write an email to CEO.
I have also contacted @HSBC_UK to find out about section 75.

Don't do business with @TeamKnowhowUK
The CEO email is Alexander.baldock@dixonscarphone.com
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