Thread by @TundeTASH

A thread on 'Conflict Resolution'.

“Gbas gbos” can happen anywhere and anytime. Online, offline, work, event. You name it.

While in Business School, I learnt the 5 Styles of how to manage any kind of conflict & I consciously / subconsciously apply the resolution styles.

So, you can chose what works best for you.

Before chosing the type of style to resolve a conflict, you need to ask yourself these questions:

1. What is my conflict energy level? Is the battery level of my gbas gbos very full?

2. Can I afford the time needed for this kind of conflict?

3. What are the possible outcomes?

4. On what pedestal do I place this person? Of what value are they to me?

5. Can this conflict affect anything like family, income, mental health, space etc.

When you are done answering these questions, then you can decide what style best suites resolving the conflict.

1. Accommodating:

This is where you value the person more than the conflict itself.

With this type of conflict resolution style, you ignore your own interests, placing theirs above yours.

Use this when you care less about the issue and value the person more.

This is the type of conflict resolution styles our parents used in resolving conflicts.

You'd hear things like, 'is he not your younger brother? Just ignore him and be the mature one'. 😄

2. Avoiding:

This is where you avoid both the conflict & all issues related to the conflict. In most cases, even the person bringing the conflict.

People use this by applying the 'Block' button on Twitter. Don't blame them, they are only trying to “avoid” more conflict.

3. Compromising:

This style is for when the conflict has already occurred.

To compromise simply means both parties want an outcome where no one will feel cheated or unfairly treated.

Basically, both parties involved want to find a middle ground.

Remember when you and your friends decided to go out but couldn't decide where to eat because someone wanted what the other did not like and vice versa?

At the end, you had to go somewhere unrelated so no one would feel cheated?

4. Collaborating:

This is where the WIN-WIN solutions comes in.

No middle ground. Both parties get a share of the outcome they want.

This style is used when the interest of both parties involved is too important to be ignored.

One of my best styles.

One thing that is a major factor in the success of a collaborative style is communication.

An improved communication enhances collaboration, thereby benefiting both parties and leading to less conflicts.

5. Competing:

This is where you have the...

Kerosene vs Water
PDP vs APC
Republican vs Democrats
Ronaldo vs Messi
Davido vs Wizkid

...type of conflicts.

No matter what, either party want you to know the other is best. They have energy, time & strength to engage each other.

Competing is best for:

- Standing up for what you know is right.

- Standing your ground from allowing a team member make a wrong decision.

- Creating a better service than a competitor if they do not agree to collaborate.

It is best to know the style of conflict resolution needed when resolving a conflict as different gbas gbos require different styles.

Remember, if you don't have strength, time & energy then then the conflict isn't worth it.

Good morning.