1- A while back I worked with a director of community who had a simple policy; on any night out she would always pick up the food/drinks tab for company's IT team.
This wasn't cheap. It frequently ran into several hundred dollars.
#CMGR
This wasn't cheap. It frequently ran into several hundred dollars.
#CMGR
2 - But she felt it was a bargain.
It meant she could call in favours when she needed to.
It meant she could get her priorities on their agenda.
It meant she could often make progress when so many other departments were stuck waiting for updates on their systems.
It meant she could call in favours when she needed to.
It meant she could get her priorities on their agenda.
It meant she could often make progress when so many other departments were stuck waiting for updates on their systems.
3 - And it paid off too. It paid off in her hitting her performance goals, her community growing, and her community gradually getting more prominence when the roadmap is set for the IT team.
4 - Far too many lofty plans for a community get stuck waiting for IT support. I've seen a community with a broken login wait almost a year for a fix.
Some people complain about that, others use whatever means they can to make progress.
Some people complain about that, others use whatever means they can to make progress.
5 - Sure, this isn't how a perfect system should work. But you're probably not working in a perfect system. So get cosy with your IT folks.
Make sure you build a strong enough relationship there long before you need to use it.
Make sure you build a strong enough relationship there long before you need to use it.
