Moments that improved "me"
1. Asking a client who regularly referred me biz "why" He was an accountant, said he measures time in 15min blocks, knew i would "get it done"
Different professions respond differently
Optimizes time, improves communication and expectations on both sides of a sale. And if they fail on their side (slow response, etc), you can alert them to it and you can also observe if you fail
So ur setting expectations from "station 1" = theyll be thinking "who to refer"