Todd McKinnon Profile picture
Sep 16, 2020 10 tweets 4 min read Read on X
Companies like @SnowflakeDB @asana @Airbnb are making headlines as some of the most anticipated IPOs of 2020. It feels like yesterday we were preparing to take @okta public.

What it’s actually like to go through an IPO & be a public company ⬇️
Concerns pre-IPO:
- Being public would make it harder to invest in the long term.
- We’d be constrained, no longer agile & aggressive.
- Employees would watch the stock price & lose focus.
- Less intensity after “reaching the goal” (which is why you have to move the goalpost).
Benefits of being public:
- Helped us tell our story (biz press interested in @okta in a way they never were before).
- Gave us stability & “validity” (which customers appreciated).
- Gave us access to capital markets (raised $2B in 2 quick fundraises).
Other takeaways from going public:
- It’s not the fastest path to liquidity. After the IPO, there's a 6-month lockup, then your stock sales are public/scrutinized by investors. M&A = quicker, but wasn't for us.
- Limits what we could share internally. Transparency gets harder.
Can't forget the roadshow. In venture rounds, you might meet with 2 or 3 $1B funds. Pre-IPO, it was 8 meetings a day with $5-20B funds. Keep the coffee flowing, but stay hydrated. I kept my early AM workout routine for some normalcy.
Got the crash course in IR: it's all about being consistent with your message & setting reasonable expectations, then exceeding them. This is the foundation of a stable predictable business.

(Our key to success: recurring subscription review & happy customers.)
How I benefited from @okta going public:
- My control of the company increased significantly.
- Preferred shares rights & preferences go away as everyone converts to common.
- My shares along with VC converted to super-voting shares. As VCs sold their shares, my voting % went up.
How my job has changed:
- More time in board meetings (committees, recruiting, communicating with, etc).
- More time on IR & with investors (earnings reports, conferences, 1on1s - might sound repetitive, but you often learn interesting & unexpected things).
For years, we'd compensated employees with stock options & we HAD to give them liquidity. It was fun to celebrate with the team on the big day.

There was one thing I wasn’t worried about that DID happen: some great employees made so much money that they retired. Good for them!
One of @fkerrest’s mantras was “it’s not about going public, it’s about being public.” So good luck with your first earnings call, @ Frank Slootman @moskov @bchesky!

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More from @toddmckinnon

Jun 30, 2021
This month @okta began our phased re-entry plan for all North American offices and a few others across the globe. 🎉

Our biggest paradigm shift? The office of the future isn’t centered only on productivity. And that’s okay!! Here’s what we’re learning ⬇️
When @okta first introduced our Dynamic Work framework in 2019, we saw it as a differentiator. Fast forward through the pandemic and a year+ of full remote work, and it’s table stakes. You can’t hire & retain the best people without embracing hybrid work: okta.com/dynamic-work
People want flexibility. An internal @okta survey found that over 80% of our employees want to incorporate the flexibility they experienced during WFH into the future. For most, this means a balance of days at home/in office, & those in-office days won't look like they used to.
Read 9 tweets
Jan 22, 2021
You should never be bored with your Board. A mistake CEOs can make is underutilizing their board of directors. Boards aren’t just for corporate governance; they can be a competitive differentiator.

Lessons learned over the years building a strategic Board of Directors ⬇️
Step 1️⃣: Find someone great to help you and write down your BoD goal. At @okta it’s my Chief of Staff, @angelagrady and our vision is “make Okta’s board the most strategic & effective board in the industry." Our collective goal is to build a high-performing board.
Step 2️⃣: Identify the skills & experience you need. Here are many of the areas we care about:
Tech or innovation
Cybersecurity, info security or privacy
Global sales, markets or ops
Senior leadership
Public company board exp
Risk mgmt
Marketing or brand
Finance or accounting
Read 9 tweets
Dec 22, 2020
A lot happened in 2020 (understatement!!). As the year comes to an end, I've been thinking about announcements and trends that I’ve found interesting.

Allow me to introduce...

Todd’s Take on 2020 Tech Trends, Part 1: iOS 14 Privacy ⬇️
iOS 14, @Apple’s latest operating system, was released to the public in September with security and privacy enhancements front and center. A lot going on, but here’s what I found most interesting:
We all know Apple is a longtime believer in privacy as a human right (and a competitive advantage). So what’s different about iOS 14? The most notable new feature requires developers to obtain user permission to gather and track their data across websites.
Read 10 tweets
Dec 4, 2020
Feedback is a #1 priority for a CEO, especially when you’re in an enviable position like @okta. And this year, we got some tough feedback from the Magic Quadrant. We've been a leader in every identity MQ, but we have a lot to learn from this year’s.
After the usual 5 stages of grief ;) I welcome the feedback. If you ask for it, you’ve got to listen and act. So here’s the constructive feedback from this year’s analysis and what @okta is doing about it.
1⃣ Pricing. We’re developing a premium solution, we put our customers' success first, and we deliver value. Still, we hear loud and clear that customers want more transparent simple pricing and packaging. We’re on it.
Read 7 tweets
Dec 3, 2020
Today we reported another quarter with strong financial performance. To the entire @okta team: THANK YOU. You keep raising the bar every quarter despite a crazy world and I can’t wait to keep tackling the massive opportunity ahead. bit.ly/36xWBBX
We also announced that our CFO Bill Losch will be retiring in March 2021. Bill has been an incredible leader and friend since joining @okta in 2013 and we’ll miss him. Bill plans to spend deserved time with family, his favorite non profits, and binge watching @SchittsCreek.
I’m excited to share that Mike Kourey will join as @okta’s new CFO in March! Mike has served on our board and audit committee chair for the past 5 years and brings 25+ years of expertise to the team. He’s the ideal person to lead Okta’s next phase. on.wsj.com/3lvCYyJ
Read 4 tweets
Oct 13, 2020
Before I was a CEO, I made decisions faster. But now, I have the final call so I find myself pondering things more 🤔

I’m often asked about my decision making process. Here’s a look at what goes into making the most important ones...
IDENTIFY
I identify what decisions I need to make and what I don’t. I think of my job as figuring out which 5 or 6 critical decisions I need to make and get a high hit rate on them. 4 or 5 out of 6 = great. 2 for 6, not good.
PREP
You can’t start studying the night before the final, right?
You’ll only make the right big decisions if you do the research. You need to constantly gather information and seek other’s knowledge so you’re ready when called upon.
Read 8 tweets

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