Wendell Potter Profile picture
Sep 24, 2020 12 tweets 2 min read Read on X
Over the last few days, I’ve been asked many times: If a new Supreme Court overturns Obamacare, what would that mean for most Americans? As a former health insurance executive, here’s the scary truth: (1/12)
Some of my former colleagues are licking their chops. If the Supreme Court guts protections for pre-existing conditions, folks with asthma, diabetes or COVID-19 will be kicked off plans. That’s because they’re expensive to cover & insurers care about one thing: profit (2/12)
Millions of children will lose health coverage & seniors will lose Rx drug discounts. I’m particularly concerned about seniors because they're more likely to get sick. And those are the customers insurers want to avoid at all costs (literally). This reminds me of a story: (3/12)
Without protections from the ACA, insurers can do some evil things to deny you care. I remember a Texas woman whose policy was “rescinded” when she got breast cancer. The insurer's reason? She’d forgotten to mention on her application that she'd once been treated for acne. (4/12)
An investigation into this common industry practice found that some insurers paid employees BONUSES for finding policies to cancel so they wouldn’t have to pay for women’s surgery & chemotherapy. An untold number of Americans died as a result. This could be the norm again. (5/12)
In June 2009, I became a whistleblower & testified before Congress about how insurance companies really operate. I told senators that for 20 years I saw how insurance companies "confuse their customers & dump the sick—all so they can satisfy their Wall Street investors.” (6/12)
I explained that insurance companies dumped hundreds of thousands of sick people each year to avoid paying their bills. And they actively searched for customers to dump to avoid paying bills. Aetna even installed software to identify customers with high medical expenses. (7/12)
I also explained that to meet Wall St’s profit expectations, insurers spent less & less each year on claims. Investors keep a close eye on insurers’ “medical loss ratio,” which shows how much of premiums an insurer uses to pay claims. The less, the better for Wall Street. (8/12)
The bottom line? Insurers consider millions of Americans “uninsurable” due to preexisting conditions. Even “nonprofits” like Blue Cross of Tennessee rejected 1/3 applicants because of them. The biggest insurers sold junk policies that often didn’t cover a hospital stay. (9/12)
ACA wasn’t perfect - believe me. But it did a lot to protect Americans. It outlawed junk policies. It made it illegal for insurers to refuse to sell coverage to people with preexisting conditions (more than 1/2 of US adults), or charge more because of your health status. (10/12)
The ACA also made it illegal for insurers to dump the sick just to avoid paying claims. It makes insurers spend at least 80% of premiums we pay on our medical care. All that is now in serious jeopardy. It makes me sick to think America could go back to those awful days. (11/12)
I’m afraid that could happen. You should be, too. If the far right gets their way & strips these protections, millions of Americans won’t be able to see a doctor. Many will die.

Meanwhile, the executives at big health insurance companies will rake in record profits. (/END.)

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More from @wendellpotter

Apr 3
(1/6) I just spent the last two weeks diving into the "Big 7" for-profit health insurance companies earnings reports for 2023.

It was pretty mind-numbing work. Hundreds of pages, decimal points and headaches.

But boy, oh, boy – as you will see – it was worth it. Let me explain:
(2/6) NEW ANALYSIS: In 2023, the Big 7 for-profit health insurers raked in a whopping $1.39 Trillion (up 346% from a decade ago!)

CEO compensation is up (totaling $136.5 million); Profits are up (totaling $70.7 billion); and stock prices are up for each of the Big 7.

But how?
(3/6) The Big 7's meteoric rise in revenue, profits and stock is thanks to taxpayer-funded programs like Medicaid, Tricare & Medicare Advantage, as well as their pharmacy benefit businesses.

But interestingly: what's NOT (way) up is their commercial health insurance businesses.
Read 6 tweets
Oct 24, 2023
(1/6) NEW DOC: “American Hospitals: Healing a Broken System,” a documentary I helped produce, is being released everywhere on 11/10.

Anyone who's had to go to a hospital in the last 5 yrs will find this documentary particularly insightful. Let me explain: fixithealthcare.com
(2/6) "American Hospitals" details the unequal fortunes of U.S. hospitals – how a few tax-exempt hospitals are sitting on mountains of cash and paying their execs millions of dollars, while others serving rural + urban Americans have closed or are on the verge of being shuttered.
(3/6) No where are these hospital disparities more clear than Pennsylvania.

The Philly Inquirer reported that Children’s Hospital of Philadelphia paid its CEO, Madeline Bell, a record $7.7M in 2021 (more than the hospital spent on charity care in 3 yrs).
inquirer.com/health/chop-no…
Read 6 tweets
Oct 19, 2023
(1/4) AMERICAN DISGRACE: Mary Lou Retton, America’s first Olympic gymnastic gold medalist, is the new face of an American disgrace – millions of Americans are now buried under medical debt and must turn to crowdfunding campaigns to stave off collectors and get the care they need. Image
(2/4) Retton, once an Olympic icon, joins nearly half of Americans that struggle to pay their medical bills and it is not just the uninsured; even those with insurance are going bankrupt.
kff.org/health-costs/i…
(3/4) And while millions of Americans struggle, UnitedHealth Group just reported $8.5 BILLION in profits in 3 months.

When it comes to insurance companies like UnitedHealth, it's clear that their incentives lie with enriching shareholders, not reducing the burdens on patients.
Read 4 tweets
Sep 20, 2023
(1/6) ICYMI: Brookings Institution & The Wall Street Journal shined a light on Pharmacy Benefit Managers (PBMs) in health care. Researchers warned that while bipartisan legislation seeks to reform PBMs, insurers will likely find new ways to protect profits.

Let me explain:
(2/6) Brookings researchers rightfully put the PBM debate in the broader context of "market failure" in US health insurance – thanks to health insurers (and PBMs) relentless quest for profits at the expense of patients and employers.
brookings.edu/articles/a-bri…
(3/6) The need for more competition in the PBM space is evident. Currently, three giants—UnitedHealth, Cigna, and CVS/Aetna—control ~80% of the market, giving them excessive power.

Greater competition could curb their profits, even if it's just by a few percentage points.
Read 6 tweets
Aug 15, 2023
(1/5) Elevance had one of the highest denial rates among MCOs, according to the OIG.

And no where are these high denial rates more clear than in Ohio, Virginia and other states where Elevance manages taxpayer-supported Medicaid and Medicare Advantage plans.

Let me explain.
(2/5) More than 1-out-of-7 Medicaid beneficiaries in the U.S. is now enrolled in a plan managed by Elevance.

One way insurers avoid paying claims in both their MA and Medicaid businesses is by refusing to cover treatments and medications patients’ doctors say are necessary.
(3/5) For example, in Ohio and Virginia, Bon Secours Mercy Health, a big hospital system that serves many Medicaid patients, says Elevance owes it $100 million in late and unpaid claims.

This has caused a huge rift between Elevance and BSMH. And Medicaid patients will suffer.
Read 6 tweets
Aug 14, 2023
(1/7) LATEST: Cigna released its Q2 2023 earnings report – the company made billions but it still disappointed investors.

As a former Cigna exec, I know that Cigna's C-Suite is scrambling to find ways to get back into Wall Street's good graces.

Let me explain:
(2/7) While revenue from customers increased in Q2, profits took a dip. The medical loss ratio (% spent on claims), inched up, triggering concern by Wall Street – dropping the stock price 4%.

And when it comes to executives at big health insurers – stock price is everything.
(3/7) Top executives at Cigna and other big insurers are deeply invested in stock performance.

Cigna CEO David Cordani and others face personal financial impacts when stock prices falter because their compensation is directly connected to stock performance.
Read 7 tweets

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