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Vala Afshar

@ValaAfshar

Mar 29

By 2029, agentic AI is predicted to autonomously resolve 80% of common customer service issues without human intervention, reducing operational costs by 30% — Gartner

By 2028, 33% of enterprise software applications will include agentic AI.

By 2028, 15% of day-to-day work decisions will be made by agentic AI. —Gartner

By 2028, 75% of enterprise software engineers will use AI code assistants, up from less than 10% in early 2023. —Gartner

Read 7 tweets

Vala Afshar

@ValaAfshar

Nov 10, 2023

Dear managers,

When framing employee performance issue, ask yourself, is this a:

1. skill problem? (lack of expertise)
2. hill problem? (difficult task)
3. will problem? (attitude, not aptitude)

Dear managers,

Your job is not to make people work harder.

Your responsibility to help your team achieve their goals, let them know that their work matters, and then recognize and reward those who consistently help the team deliver timely, high quality and positive outcomes.

Why employees leave companies:

1 direct manager
2 no career growth
3 lack of customer focus
4 non-competitive compensation
5 no employee training
6 no commitment to equality
7 no apppreciation or recognition
8 no mentor or sponsor
9 culture of blame
10 no safe space to innovate

Read 9 tweets

Vala Afshar

@ValaAfshar

Jul 15, 2023

12 admirable leadership traits:🧵

1. Humility - a beginner’s mindset that is open to new ideas and less judgmental.

A mindset free of prejudice. A quiet mind that values actions and impact above words.

2. Honestly - radical transparency with grace and dignity.

The ability to give feedback without causing resentment is a superpower.

The ability to admit mistakes quickly and to ask for forgiveness.

And a willingness to show vulnerability.

3. Self-awareness - reading the room and balancing one’s contributions to ensure a value exchange that benefits all.

Knowing when to speak and when to listen.

Knowing that given a choice of being clever or kind, being kind is right choice.

It is balancing ambition with value.

Read 18 tweets

Vala Afshar

@ValaAfshar

Jul 5, 2023

The 12 most admirable leadership traits:🧵

1. Humility - a beginner’s mindset that is open to new ideas and less judgmental.

A mindset free of prejudice. A quiet mind that values actions and impact above words.

Read 19 tweets

Vala Afshar

@ValaAfshar

Jun 21, 2023

As I got older, I realized: 🧵

1 lost money can be found; lost time is lost forever
2 learning to learn, and changing yourself is a superpower
3 you are not your job
4 networking is about giving
5 best teacher is your last mistake
6 good manners as important as good education

7 do not take your health for granted
8 be a better friend and value relationships
9 if you are waiting for a title to lead, you are not ready to lead
10 a sponsor is more important than a mentor
11 a good story is soulful with sprinkling of data

12 stop worrying about what others think of you
13 if you want an easier life, work on harder problems
14 best teachers are life long students
15 imposter syndrome is real, and a good thing
16 fight against a sense of entitlement
17 half the battle is showing up

Read 19 tweets