I've spoken to around 1,000 companies over the last 6 months about their plans for remote work going forward

Here are a few things I've learned

[ a thread ] πŸ’»πŸ πŸŒ
🏒 HQ's are finished: companies will cut their commercial office space by 40-60%

The will allow every worker to work from home 2-4 days a week, and come into the office 1-2 days a week
🌍 Fully distributed: ~30% of the companies we talk to are getting rid of the office entirely and going remote-first

Companies doing this have seen their workers decentralize rapidly, leaving expensive cities to be closer to family
⭐️ Access talent: The first reason they are going remote-first is simple – it lets them hire more talented people

Rather than hiring the best person in a 30-mile radius of the office, they can hire the best person in the world for every role
πŸ’° Cut costs: The second reason they are going remote-first is because it lets them be far more cost-efficient

Rather than spending $20,000 / worker / year on office space they can provide the best remote setup on the planet for $2,000 / worker / year
πŸ“ˆ Remote burnout: The productivity inside the companies we've spoken to has gone through the roof

Their biggest concern is that workers burnout because they are working too hard

They are actively exploring ways to combat this
✈️ Remote onsites: 60%+ of companies we talk to are already thinking about ways to use time together physically to improve culture

The most popular we hear is flying the team into remote locations for ~week. Portugal, Spain, Puerto Rico seem to be the most popular
πŸ’ƒ Personal choice: the smartest people I know personally are all planning to work remotely this decade

The most exciting companies I know personally all plan to hire remotely this decade

~90% of the workforces we've spoken to never want to be in an office again full-time
🚨 Async by default: is the thing that organizations are struggling with most

The majority of companies have replicated the office remotely and it is causing strains that are beginning to show
πŸ€• Personal injury: These are exploding. Companies haven't moved quickly enough to prevent them and back, neck and repetitive strain injuries are becoming a huge problem

Expect this to remedy this quickly by providing better, ergonomic equipment to workers
🌐 Universal problems: doesn't matter the size of the organization, every company is dealing with the same thing

We spoke to early-stage companies, publicly listed tech companies, through to legacy incumbents with hundreds of thousands of employees

All will be more remote
🏭 Pollution reduction: many companies we've spoken to care massively about the environmental impact that eradicating the office – and the commute – will have

108 million tons of Co2 less every year
❀️ Quality of life: even more importantly companies are realizing that they don't need to expect workers to waste 2 hours a day commuting to sit in an office chair for 8 hour

Almost every company we talk to believes that their workers will be happier as a result of remote work
😨 Remote pressure: a few companies we've spoken to have decided to be more remote than they initially intended because their competitors already did it

There is a fear inside companies that if they don't go remote they will lose their best people to their competitors
πŸ‘» Remote fear: most companies aren't scared about the quality of work that will be produced

They are scared about intangible things they can't measure
'quality of communication' && 'collaboration in person' && 'water cooler chat'

Many have realized these were excuses
πŸš€ Output over time: the measure of performance in the office is how much time you spend sat in your seat

The measure of performance while working remotely has to become output. Tools that enable this to be tracked more accurately are something we are asked for a lot
✍ Written over spoken: documentation is the unspoken superpower of remote teams. The most successful team members remotely will be great writers

Companies are searching for ways to do this more effectively. Tools that enable others to write better will explode
πŸ‘¨β€πŸ’Ό Flattened orgs: middle management is in trouble, an unnecessary bottlenecks which serve no tangible purpose inside async organizations

Companies need coaching and facilitators to maximize organizational effectiveness
Interested in why these companies are talking to us?

FirstbaseHQ.com

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More from @chris_herd

7 May
Heard this from 100+ people:

1️⃣Company surveys team on how much remote work they want

2️⃣60%+ want remote 4+ days a week, 95% want 3+ days

3️⃣Company says they will allow remote 1-2 days a week

4️⃣Company SHOCKED by anger

Media won’t report this!

[ a thread ] 🧡
πŸš€Emotional rollercoaster: Companies response usually looks this:

😧why is this happening?
πŸ˜”we’ve had offices for decades
🀯why do they not like them now?
🀬THEY DON’T KNOW WHAT THEY WANT!

They think they know better!
🎑Hyper Turnover: We’re about to live through the highest period of turnover in history between companies

People will optimize for the work situation that gives them the highest quality of life

Companies hiring remotely will dominate the next decade as a result
Read 21 tweets
4 May
Bill Gates believes 100M+ workers will work remotely after Covid

A few things companies must get right to succeed

[ a thread ] πŸ’»πŸ πŸŒ
😴 Prevent Burnout: The pandemic has shown remote work works. The lack of boundaries has caused burnout

Many companies are implementing wellness days where their teams get an unplanned day off once every 1-2 months
🎳 Collaboration: Not being able to get around a whiteboard is something companies worry about

Many are using tools virtual tools to overcome this and find they can do almost everything they did in the office

Many things are actually improved
Read 22 tweets
30 Apr
I've spoken to 1,500+ people about remote work in the last 6 months

In that time we've raised $15M to build Firstbase

A few predictions of what is likely to emerge before 2025

[ a thread ] πŸ’»πŸ πŸŒ
🚜 Rural Living: World-class people will move to smaller cities, have a lower cost of living & higher quality of life

These regions must innovate quickly to attract that wealth. Better schools, faster internet connections are a must
⏰ Asynchronous Work: Offices are instantaneous gratification distraction factories where synchronous work makes it impossible to get stuff done

Tools that enable asynchronous work are the most important thing globally remote teams need. A lot of startups will try to tackle this
Read 22 tweets
29 Apr
Some news: @FirstbaseHQ has raised a $13m Series A led by @a16z

In the last year, 11,000+ companies with 20m+ employees signed up to learn how we can help them set up, support, and scale their remote team globally

A few reasons why this is so important

[ a thread ] πŸ’»πŸ πŸŒ
❀️Why Remote: I missed my daughter walking, laughing & talking for the first time. Almost everyone who's worked in an office has a similar story

Remote meant a higher quality of life. More time to do the things that make me happiest

While continuing to do meaningful work
🌱Founding Story: Me and @TreyBastian, founded a FinTech startup initially. It had to be remote because of the above and also it was the only way we knew we could find, attract and retain great talent

As we built a remote team we immediately began encountering challenges
Read 17 tweets
18 Apr
Over the last 12 months, my tweets on remote work have had 80,000,000+ impressions

Here are my learnings, predictions & advice

[ a thread ] πŸ’»πŸ πŸŒ
πŸ“š The 21 most important lessons talking to 2,500 companies in the last 12 months taught me

πŸ‘‡
🏒 HQ’s are finished: companies will cut their commercial office space by 50-70%

The will allow every worker to work from home 2-4 days a week, and come into the office 1-2 days a week
Read 45 tweets
13 Apr
20 things remote companies must get right

[ a thread ] πŸ’»πŸ πŸŒ
😴 Prevent Burnout: The pandemic has shown remote work works.The lack of boundaries has caused burnout

Many companies are implementing wellness days where their teams get an unplanned day off once every 1-2 months
🎳 Collaboration: Not being able to get around a whiteboard is something companies worry about

Many are using tools like @MURAL to overcome this and finding they can do almost everything they did in the office
Read 22 tweets

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