Jon Ericson Profile picture
Oct 7, 2020 9 tweets 3 min read Read on X
I've talked with people who argue that they should be allowed to have the sort of conversations that might offend people because if someone is offended, they don't have to be part of it. It's a seductive idea, but it won't work.

meta.stackoverflow.com/a/311548/1438
Why? Because there's a ratcheting effect. If you could measure rudeness, a chat might start at 1. People who don't care for that level will leave. So now the chat can start moving toward rudeness level 2 with fewer people to object or moderate. Image
Where is the limit? Well it will trend toward the comfort level of the most committed members. If part of the "value" of a chat is that it's "honest" (read "rude"), people who don't value that will leave. Problem solved? No! The next level will offend another set of people.
This is what make me so uncomfortable about the ignore feature. It gives people the idea that the way to handle rude behavior is to look away. On an individual level, that's not a bad technique. Why put yourself though frustration if you don't need to?

jlericson.com/2020/09/24/ign…
But for a group, it's a disaster. It just creates a situation where many people feel powerless, unheard and left out. At some point someone speaks up and discovers it wasn't just them. Now everyone is in for a world of hurt and misunderstanding.
In my experience, the people who understand this dynamic the least are the people who love to push the boundaries of behavior. I struggle with communicating to them because they don't see the problem. In fact, they assume the villains are the people who complain.
Feels like yet another example of FAE. Other people are snowflakes who can't handle frank discussion. But watch what happens when the conversation turns to topics that make the formerly "tough" people feel uncomfortable. Changes the dynamics.

en.wikipedia.org/wiki/Fundament…
Pretty easy to see this in politically active people on Twitter. Whether or not something is rude depends on who the target is. It's super unhealthy. It's why I'm uncomfortable with Biden calling Trump our worst president even though I agree.

facebook.com/joebiden/posts…
Whether we like it or not, there's a little Colonel Jessup in us all. Being right doesn't mean we can ignore people who disagree with us. The truth doesn't need people to behave badly for its sake.

• • •

Missing some Tweet in this thread? You can try to force a refresh
 

Keep Current with Jon Ericson

Jon Ericson Profile picture

Stay in touch and get notified when new unrolls are available from this author!

Read all threads

This Thread may be Removed Anytime!

PDF

Twitter may remove this content at anytime! Save it as PDF for later use!

Try unrolling a thread yourself!

how to unroll video
  1. Follow @ThreadReaderApp to mention us!

  2. From a Twitter thread mention us with a keyword "unroll"
@threadreaderapp unroll

Practice here first or read more on our help page!

More from @jlericson

Nov 30, 2022
I've been looking around at a Twitter replacement and here's a thread about Mastodon. Also on how companies can succeed using the same technique some comedians use to succeed despite not having the best jokes.
The technique is called "committing to the bit" and it's what happens with a comedian continues doing something until either they run out of time or people laugh at it.
It's how memes work. The first time you see one, it's clever. The second time, it's derivative. The third time you are in on the joke and it's funny even if it's stupid.

The result can be a random video getting over a billion views.

Read 20 tweets
Jul 27, 2021
This is a problem and we talked about it kinda a lot when I was a @StackOverflow employee. It's a shame we didn't do anything then because the longer it takes to address the problem, the harder it will be to solve.
It might help to clarify why this happens. Stack Overflow (and Stack Exchange) have a concept of individual ownership of posts (they give you reputation, they have your name attached, you get notified when someone comments or edits) and community ownership.
So if someone asked in 2012 a question about a technology that has been updated many times, how do you update the answers? Write a new answer based on the current state of the technology? Edit an existing answer? Ask a new question? None are ideal.
Read 16 tweets
Jul 26, 2021
Last week there were three separate remote meetings at work that started well before I normally wake up. (East-coast bias. ;-) Since they were organized by different people, I got a a good idea of what works and what is less optimal for people working in distant timezones. 🧵
1. If you don't need feedback during the meeting (or can take asynchronous comments), be sure to record the meeting and let people know beforehand that the recording will exist. That way participants can decide whether or not to set their alarm.
(Trust me, I will get more out of the meeting if I can consume it after I've had some coffee.) ☕️
Read 9 tweets
Jun 24, 2021
I haven't looked too deeply into Collectives™ yet, but I think I can fill in some history.

As an aside, I kinda dig adding the ™ symbol to the product name. It mean everyone has to find the way to generate that glyph on their machine. Since I have, I am superior. ;-)
So the problem of how to slice off parts of SO to meet the needs of tech companies goes back to _at least_ to facebook.stackoverflow.com. (That link still works. Actually it works better than the original concept did!)
A more successful model is tag sponsorships. It's now an advertising product (see page 22) that serves similar needs as display ads and sponsoring the podcast. Notice companies can also sponsor blog posts which might be written by SO or the client.

info.stackoverflowsolutions.com/rs/719-EMH-566…
Read 22 tweets
Jun 5, 2021
I used to write a blog detailing my investments. I haven't added anything to it in over a decade because I've shifted to being a passive investor.

But the recent sale of Stack Overflow to Prosus got me thinking about adding a new stock.

4of2.blogspot.com
Now I happen to think Prosus overpaid for Stack Overflow. Not by an irresponsible amount and I think it's probably justified by the strength of the SO brand. As we will see, this is a tiny sliver of the company's value.

prosus.com/news/prosus-to…
So the news is more of a catalyst than a reason to invest. According to Wikipedia, Prosus is less than two years old. It's based in Amsterdam and traded on the Euronext Amsterdam stock market. It's a holding company of many internet service companies.

en.wikipedia.org/wiki/Prosus
Read 27 tweets
Jun 28, 2020
I'm gonna take this as an opportunity to chat about what it can be like to have total authority over a small part of someone else's life and how it's not nearly as hard as it might seem. Or if it seems like having this sort of authority is easy, how it's paradoxically impossible.
I used to tell moderators that there were only a handful of irreversible decisions they could make and they were all merges. Merging user accounts turned out to be so difficult to undo and so potentially harmful, we took that power away from mods (who can delete users and posts).
Once you see that decisions can be reversed, it's incredibly freeing. I'm ridiculously cautious by nature, but I learned to take action rather than over-analyzing everything. (I mean . . . I still over-analyze. I just do it _after_ making a decision rather than before.)
Read 12 tweets

Did Thread Reader help you today?

Support us! We are indie developers!


This site is made by just two indie developers on a laptop doing marketing, support and development! Read more about the story.

Become a Premium Member ($3/month or $30/year) and get exclusive features!

Become Premium

Don't want to be a Premium member but still want to support us?

Make a small donation by buying us coffee ($5) or help with server cost ($10)

Donate via Paypal

Or Donate anonymously using crypto!

Ethereum

0xfe58350B80634f60Fa6Dc149a72b4DFbc17D341E copy

Bitcoin

3ATGMxNzCUFzxpMCHL5sWSt4DVtS8UqXpi copy

Thank you for your support!

Follow Us!

:(