I spoke to 5 global enterprises about remote work last week

Here’s what they told me about their plans for the future

[ a thread ] πŸ’»πŸ πŸŒŽ
πŸ’° Office space: All of them have $Billion real estate portfolios

All of them plan to cut it by atleast 50% and as much as 70%
πŸ“ Talent Access: The thing they are most interested in is access to talent

Rather than hiring the best person in a 30-mile radius of the office, they’ll hire the best person on the planet
πŸ“ˆ Efficiency: Their concern about remote work post-pandemic was that productivity would slip

It’s increased. They now know remote work works
πŸ€” Remote Dilemma: A big concern is losing their best people through not giving their teams what they want

Each company plans to let people work from home 60-100% of the time
🎑 Time Together: When they do have time together they are focussed on experiences

Designing in person time to maximise value and social connection
⏰ Outcome Measurement: Switching from the KPI to judge performance to outcome will be huge

Measuring this is a big problem most are still searching for ways to solve
😴 Avoid Burnout: They are seeing people burnout more frequently

Some will begin ordering time off on a monthly/quarterly basis to combat this
πŸ“† Office Return: None of them have any plans to return to the office at all

The assumption already is that they won’t respond in 2021
⭐️ Talent Retention: Every company will continue to offer remote work post-Covid

They know they have to if they want to attract the best talent
🌍 Talent Decentralizing: People are moving further away from the office

A large proportion no longer live close enough to commute regularly
πŸ’¬ Collaboration Quality: They aren’t concerned about collaboration quality

Where physical relationships existed prior the quality is unaffected

They see a challenge where people have never met teams
❀️ Culture Changes: People who were quieter in the office are having more of an impact

That change in culture has led to more creativity and better communication in several companies
πŸ” Information Security: This is growing in concern. Less of an issue when it was a reaction to what happens

Big issue as companies lean into remote work more
πŸ€• Injury Risk: Reports of back and neck pain as high at 60% of team members

They need to do something to combat this rapidly
πŸ˜ƒ Experience Quality: Companies want to do more to improve this

It’s been a huge focus in recent years while working onsite. Most companies are interested in ways to do this remotely
πŸ§˜β€β™€οΈ Leadership Change: Command and control no longer works – a change in leaderships style is needed

Empathetic leaders are thriving. The importance of checking in on your team the most important skill
πŸ“ Written Documentation: Building the organizational muscle of knowledge through documentation is of massive important

This will grow over time rather than leaving when an employee leaves
⏰Increased Flexibility: 9-5 working is dying – companies have seen workers productivity rising when working when they want

The thing they are most interested in exploring are asynchronous ways of working
πŸ‘Ά Childcare: Women are falling out of the workforce rapidly, and companies recognise they need to act to stop this now

They are thinking about ways they can help working parents with childcare
Why do these companies talk to us?


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More from @chris_herd

17 Jan
MILLIONS of people will never work in an office again full-time

There are 255 million desk jobs globally. 128m+ will be done remotely a majority of the times by 2030

A Gartner survey of HR execs said 90% of companies will allow at least some remote work indefinitely

A survey of 32,000+ people I conducted last week said 96% of people don’t want to work in an office again full-time Image
Let’s hope it leads to a quality of life upgrade a generation of workers deserve

For me, traditional work meant missing my daughter walk & laugh for the 1st time

If the pandemic has any silver lining maybe it’s realizing remote is the future of living over the future of work
Read 6 tweets
16 Jan
In the last 12 months I've spoken to 1,500+ companies about their plans for remote work in 2021

Here are a few 'request for startup ideas' based on what I've heard

[ a thread ] πŸ’»πŸ πŸŒ
⭐️ Personal Branding: The best companies in the world will empower individuals to create and grow their personal brands

Companies who elevate their people will dominate in talent attractions and retention
πŸ€– Personal RPA: Robotic process automation will transform work for individuals.

No-code tools that enable workers to build bots that automate menial parts of their roles will be huge
Read 21 tweets
14 Jan
The largest companies on the planet will cut office space by 50-70% over the next 3 years

128m+ of the 255m desk jobs globally will be done remotely at least 3 days a week by 2030

This is the first inning of remote work
The death of the office has been greatly exaggerated? Hardly

People are craving physical connection
Parents are struggling with schooling
We all miss things we can’t do now

The office? Nope

In a post-vaccine world, the benefits of remote increase even more dramatically
It’s not an either or. We will still see colleagues but it won’t be every week. Monthly onsites & quarterly off sites are most likely

This is eCommerce vs. Bricks and Mortar retail all over again

eCompanies crunch bricks and mortar companies
Read 5 tweets
4 Jan
I spoke to 1,000+ companies over the last 6 months about their plans for remote work going forward

Here are a few things I've learned

[ a thread ] πŸ’»πŸ πŸŒ
🏒 HQ's are finished: companies will cut their commercial office space by 40-70%

The will allow every worker to work from home 2-4 days a week, and come into the office 1-2 days a week

🎑 home-office setup: Companies who cut their office spend will use that money to provide world-class setups for their teams at home

Companies who don't will lose people to companies who do
Read 20 tweets
1 Jan
I spoke to 1,700+ people about remote work in 2020

A few predictions of what will happen in 2021

[ a thread ] πŸ’»πŸ πŸŒ
🎟 Remote competition: @FrancisSuarez is the first person to wield the power of Twitter to attract remote talent

Almost every region that has something which would attract people to move there will do the same thing

Incentives for remote talent to move will grow quickly
⏰ Async-first: People now see offices are instantaneous gratification adult kids clubs where sync work makes it impossible to get stuff done

Tools that enable async work are the most important thing globally remote teams need. A lot of startups will try to tackle this
Read 22 tweets
11 Dec 20
I've spoken to 1,500+ companies about their plans for remote work Post-Covid

Here are the things I heard will happen in 2021

[ a thread ] πŸ’»πŸ πŸŒ
🏒HQ's are finished: companies of all sizes will cut their commercial office space by at least 40-60%

The will give their team the choice to work from home 2-4 days a week, and come into the office 1-2 days a week
🌍Fully distributed: ~30% of the companies we talk to are getting rid of the office entirely and going remote-first

Companies doing this have seen their workers decentralize rapidly, leaving expensive cities to be closer to family
Read 22 tweets

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