"We have to prepare for the worst here." - VP, ad chief
"I think there is a real chance this is a very bad moment for us" - VP
"how long can we get away with the reach overestimation?"
"This is a lawsuit waiting to happen." /1
These are statements in "Highly Confidential - Attorneys' Eyes Only" evidence unsealed in a Facebook fraud case over weekend. In Feb, FB had framed the complaint to press as "cherry-picked" but we can now see full threads including Facebook COO, CFO, and half-dozen senior VPs. /2
Quick explainer (1 of 3): Measurement issues were an ongoing issue according to COO Sandberg to CFO Wehner. And an analyst had now noted Facebook's projected numbers in its advertising planning tools were even larger than actual people (using the US census). /2
Quick explainer (2 of 3): This was especially problematic in a moment when Facebook was rolling out a new marketing narrative that was "people-based" to get away from questions around fake accounts, fraud, bots and many of the existing concerns when buying from Facebook. /3
Quick explainer (3 of 3): My org, @DCNorg, had filed with court more than a year ago to unseal the evidence. We had prior experience with cover-ups by FB and found it easily in public's interest to see the full context of what were now fraud claims against the market leader. /4
This proved out. For example, exhibit 16 is an entire thread of top Facebook execs preparing for their Q3 2017 earnings call. In it, they discuss not informing their investors on the call, the real impact to market from discrepancies, and how to spin the issues publicly. /5
Facebook likes to claim these issues didn't impact billing of clients as they don't serve ads to these users.
The red box is written by VP ad chief, Carolyn Everson, as she sounds red alarm. ("SUMA" is internal parlance for a single user with multiple accounts).
You be judge. /6
Remarkably, as execs scrambled ahead of earnings, CFO "Dave" meeting had decided they wouldn't include it in their prepared remarks. Their rationale being it was an advertising issue but not a business risk (despite involving the planning tool for 97% of their revenues). /7
Rob Goldman confirms the red alarm here (and throws in a side tidbit about Russia Today).
Again, the alarm is this would have impacted budgets and planning (ergo, everyone else in the market - publishers, advertisers, investors) and the two top ad execs are confirming it. /8
We also see their now-familiar PR strategy of using dominance to coach ad client advocates, propping up small business impact ("cover your melon!"). (note: XFN is their internal team for metrics-related issues - a key group for hacking growth and profits) /9
The key remaining redactions in email threads are addresses (irony considering Facebook's ongoing breach of 500+ million phone numbers and emails but I digress): Sandberg, COO
Everson, VP
Olivan, VP
Rose, VP
Goldman, VP
Fischer, VP
Vora, VP
Wehner, CFO /10
Here is what is now known as "exhibit 16" (one of 75) if you want to fully review with your own eyes. You can decide if it's cherry-picked or if these are mid-level employees.
Nope, it's another cover-up from putting growth ahead of integrity. /11 …d-40e9-822b-081bc894b6af.filesusr.com/ugd/372b91_40f…
Finally, here is my other thread from last night that took off and has other links as background. I decided to write a new thread hoping it would further clarify a few things. Cheers. /12
Confession. Having watched Scott Pelley's outstanding work over nearly three decades, I almost didn't take the time to watch his W.F. commencement speech thinking the news reports told me enough of the facts. Frankly, that would have been a huge mistake on my part. Huge. 1/5
Disclosure: I'm a 60 Minutes fan. In fact, I read Don Hewitt's "Tell Me a Story" after nearly a decade in sports media and it likely tipped the scale in 2007 when I decided to jump to work at CBS. I find Pelley and team brilliant in telling stories in barely 15 min segments. 2/5
“If liberty means anything at all, it means telling someone something that they don’t want to hear. I fear there may be some people in the audience who don’t want to hear what I have to say today but I appreciate your forbearance in this small act of liberty.” - Scott Pelley 3/5
wow, another order for Mark Zuckerberg to sit for another court deposition. This time in a case involving privacy violations with ingesting web-wide health data. Remember they paid billions in cases to try to avoid this. Data and privacy issues are especially sensitive. /1
Zuckerberg depositions are interesting as they often go on for hours with highly informed attorneys driving for answers. And those answers may be put up against the often questioned veracity of his answers to Congress. Yes, as a CEO, he has testified to Congress A LOT. /2
I think his first real depo was SEC on very sensitive data scandal leading to $5B+ settlements with FTC+SEC. That scandal is still playing out in courts (did he overpay to protect himself?) It took 3yrs to get unsealed after I caught it in a footnote. /3
The Verge comes in with a massive scoop on the backstory reporting it was Musk - and Sacks - behind the scenes trying to blow up IP to train AI on behalf of his allies. This wouldn't be a surprise to anyone. /1
they have reports and details on the carnage and firing of the leadership and on the possible incorrect assumption that the new people in charge were running their playbook. /2
It may be rare that @mrddmia is in agreement with Dems but in the world of accountability for big tech abuse whether over data, monetization, IP, censorship, privacy, you name it, these aren't partisan issues. appreciate the shared voice from advocates all around. /3
omg. I can't believe what I am seeing in the FTC v Meta exhibits that just posted. This is the start of a long Oct 2018 thread where redacted executive tells another c-level executive, Adam Mosseri, "some estimates fake engagement [on Instagram] could be in range of 40%." /1
and Mosseri does nothing to dispute the data point either. he actually agrees they are a threat saying, "they present a bigger thread [sic] to the business than to the user experience." The timing of this remarkable if you know the context of what was going on there. /2
Earlier in that year, Facebook was using same Mosseri to pitch and spin (this entire pitch document is amazing behind the scenes) the infamous Wired cover story, WSJ, CNN press on work to improve meaningful social interactions, and much much more. /3 ftcvmeta.app.box.com/s/b8m39toze8uc…
woah, I've now read Google and DOJ's proposed remedies for Google's 3rd antitrust defeat (adtech). I threaded Friday's hearing but this full doc is nothing short of beautiful. Best stuff may be missed so hear me out. This is a huge deal - 10yrs, "lifeblood of the Internet." /1
A reminder on the four objectives of antitrust remedies. In court on Friday and in Google's proposal, Google just seems to ignore the third and fourth as if they don't matter. That's a major problem for them. Judge Brinkema will be all over it. She gets this case wonderfully. /2
For instance, on Friday she labeled Google's ad demand, AdWords, the "golden goose." Now here is how DOJ describes it: "unique advertising demand." Notably, they don't flag that the demand also connects back to Google's other illegal monopoly loss for "search text ads." /3
A few more nuggets of delight for you. First, Tim Apple has had his halo bent. He's arguably had the best reputation of the big tech CEOs until today. He ordered the code red. /1
Alex Roman had a super bad day. If anyone directed him on this testimony cited by the Court, heads will roll. either way, Apple Inc also has big problems. /2