It has been presumed for many years that satisfying lower order needs of workers - adequate food, clothing and shelter, etc. are key factors in motivation. 1/n
However, it is a common experience that there is dissatisfaction from Clerical employee to Top Manager, though their scales and composition vary. 2/n
Logically it should hold true that once the lower-order needs are more than satisfied, the Top Manager should have little problem in optimizing his contribution to the organization and society. 3/n
But more often than not, it does not happen.

On the contrary, a lowly paid schoolteacher, or a self-employed artisan, may well demonstrate higher levels of self-actualization despite poorer satisfaction of their lower-order needs.

How can this be explained? 4/n
'Self-transcendence' may be able to address this

Self-transcendence is, at its core, about transcending (or rising above) the self and relating to that which is greater than the self. 5/n
In simpler terms, it is the realization that you are one small part of a greater whole, and acting accordingly.

Self-transcendence involves renouncing egoism, putting others before oneself, emphasizing team work, dignity, co-operation, harmony and trust 6/n
and potentially sacrificing lower needs for higher goals, the OPPOSITE of what was propounded by Abraham Maslow.

This is precisely what Sri Krishnan talked about when he spoke of NISHKAMA KARMAM in Bhagawath Geetha 7/n
“Work must be done with detachment.”

It is the ego that spoils work and the ego is the Centre-piece of most theories of motivation.

What we need is not merely a Theory of motivation but rather a THEORY OF INSPIRATION (no reference to the biblical one) 8/n
Rabindranath Tagore said 'working for love is freedom in action'.

In Bhagawath Geetha, Sri Krishnan says,

“He who shares the wealth generated only after serving the people, through work done as a sacrifice for them, is freed from all sins. 9/n
On the contrary those who earn wealth only for themselves, accumulate sins that lead to frustration and failure.” 10/n
Nishkama Karmam finds expression in devotion, surrender and equipoise.

The former two are psychological while the third is determination to keep the mind free of the materialistic pulls of daily experiences. 11/n
Nishkama Karmam in work is the key to mental equanimity.

This attitude leads to a stage where the worker begins to feel the presence of the ultimate intelligence guiding the embodied individual intelligence. 12/n
Such de-personified intelligence is best suited for those who sincerely believe in the supremacy of Society/ Organizational goals as compared to narrow personal success and achievement 13/n
This is where the Indian System differs from Western System, which cannot comprehend anything that is not related to a material gains

Modi or E Sreedharan are called 'Karma Yogis'. We have many such among us.

A Westerner can never understand what a Karma Yogi is 14/n
At a personal level, I can relate to Nishkama Karmam, as it is almost a way of life for me. I have rarely looked at what I will get when I undertake a task/project. 15/n
It is love for the work I do, a chance to apply my knowledge and to see my thoughts and what I put on paper becoming a reality 16/n
25 years down the line, when I pass through my HPCL Sales Area and see the Canopy I put up, additional Pumps I installed, or when the Dealers tell me they didnt have to augment tankage since I left, I get immense satisfaction 17/n
Or when I get a feedback that some of my tweets had made people rethink,

that is when 'My Theory of Inspiration' resulting from Nishkama Karmam, is seen to be working n/n

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More from @swamy64

11 Jun
People who know me are aware of my passion for reading. I read anything and everything that I can lay my hand on - from classics to fiction to comics. 1/n Image
I was initiated to reading at a very young age. I remember that when I was in the school going age, my father used to subscribe to 3 newspapers and about 15 magazines. 2/n
Father had a fine collection of novels and classics.

Every neighbour had their collections - some in Malayalam, some in English and those books were available to me

For a young boy. in an era when the Television has not made its appearance, reading was the only way out.3/n
Read 21 tweets
10 Jun
The Field Sales team and the Headquarters based Marketing team were at loggerheads.

A Consultant was asked to give a talk at a Sales Conference. 1/n Image
The CEO asked him to focus on the importance of cooperation and teamwork between the Sales and Marketing teams, since neither group has a particularly high regard for the other, and the lack of cohesion and goodwill was hampering effectiveness and morale.2/n
The marketing staff constantly moaned about the Sales people 'doing their own thing' and 'failing to follow central strategy'. 3/n
Read 11 tweets
9 Jun
The first question someone asks when they hear I am working in Muscat is

"How long are you in Muscat?", followed by

"How is Muscat? Do you like Muscat? How is the working environment?"

My answers are Truthful. 1/5 Image
"Muscat and Oman are great, for I learn to Love the Country I live in"

There are plus and minus points in any country.

We tend to appreciate only the good points of India while conveniently ignoring what is good in Oman while highlighting only those things that irks us. 2/5
Many nod their heads when I say this, but don't really understand

It is like saying, "My mother calling me lazy is because she loves me, but my mother in law calling me lazy is because she is bitchy" 3/5
Read 5 tweets
4 Jun
We can talk about different types of Leaderships.

For an organization to succeed (this is applicable to nations also) you need a combination of people who have these leadership skills. 1/n
An overdose of any of the following will result in an imbalance leading to a drop in performance

It is rare to find all leadership roles in one person. You need to identify which is the role that fits you well & take up responsibilities and organization roles based on that 2/n
Let me interpret in my own way

There are four primary leadership roles:

1. Strategic Leadership
2. Directive Leadership
3. Team-building Leadership
4. Operational Leadership 3/n
Read 18 tweets
4 Jun
A retweet by D Prasanth Nair of a MIT Sloane Management Review Tweet on Processes took me years back

I was teaching MBA Students in Kuwait. One day, in 2008, a young student offered to give me a lift home after the classes at 8.30 pm as my car was in the Workshop 1/n
He was holding a Customer Service Executive position with one of the two Mobile Service Providers and was a good student, who looked up to me as a mentor.

He took a call from a Customer while driving via blue tooth, and put it on the Car Speakers 2/n
The Call was from a Western Guy, who lived beyond Jahra, which itself was 46 kms from Kuwait City

He had apparently purchased a Wi-Fi Router from the MSPs Jahra Brach which stopped functioning after 10 days

He was entitled for a return and refund as per the policy 3/n
Read 13 tweets
3 Jun
Without me knowing, I have been greatly influenced by O Henry (William Sidney Porter) - 1862-1910, the prolific American Short Story Writer.

Father Gifted my a Collection of his Books in hard bound with a maroon cloth cover when I was 15.

I have always loved Short Stories 1/n Image
Especially O Henry's

They were down to earth, had a bit of pathos, was about ordinary people and always had a twist in the end 2/n
You would come across 'The Gift of the Magi', a heart rending story of love between a poor couple, who sacrificed their prized possessions to make the other happy

You may read here… 3/n
Read 7 tweets

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