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Mike Rother Profile picture
@RealMikeRother
Jul 22, 2021 • 6 tweets • 2 min read • Read on X
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Meeting the unprecedented challenges we face today is going to require that we practice and learn a different way of working together. Fortunately it is also an enjoyable way to work! Image
• Solving individual problems is not enough. We need to be striving toward something! Where do we want to be in future? Image
• The paths for getting there are not clear in advance. Plans & proposed countermeasures are only predictions, made at the point of greatest uncertainty about how things will go.😯 Find the way by working scientifically; experimenting against the obstacles you encounter. Image
Scientific-thinking skill & mindset is a universal "meta skill" that can be applied in nearly any situation, including ones we've never experienced before. But please note: ST is not natural to us. We acquire this kind of skill/mindset thru a bit of deliberate practice every day. Image
To all managers, supervisors and team leaders: You are actually a coach and teacher. What skills and mindset is your team practicing every day? Image
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More from @RealMikeRother

Mike Rother Profile picture
May 7, 2023
Why does Lean have such a poor record of sustainability? One reason may be that it has often been limited to frontline people.
Senior people applaud if workers are practicing problem solving, but don't recognize practicing scientific thinking as vital for pursuing the organization's strategic goals, and they do not themselves practice.
A scientific-thinking mindset becomes powerful when it is used throughout the organization, in a customer-, mission-, vision- or strategic-challenge relevant manner rather than being limited to shop floor problem solving for disconnected (and temporary) waste elimination.
Read 4 tweets
Mike Rother Profile picture
Feb 11, 2022
If a majority of our actions (reactions, really) are driven by (neural) habits and practice is a way to shape those habits, then deliberate practice represents agency; a door to free will. It's like .. pick something you want to get good at and start practicing it with a coach.
None of our reactions can be completely pre-programmed because each situation is a complex web of variables.
Likewise, it is impossible to predict what exactly you will need to practice as your skill grows. Your mileage *will* vary.
Read 7 tweets
Mike Rother Profile picture
Jan 26, 2022
Many people think humans won't change without a crisis .. a "Significant Emotional Event" (SEE). The belief is that it takes a thwack with a big zen stick to get us to change.
There is, in fact, a kind of Catch-22. We're usually not open to change until we start experiencing the change. But a SEE is not the only way out of that Catch-22, and relying on SEEs to make change happen may be a poor choice.
You gotta wanna (change), but with Toyota Kata we learned that the 'want to' doesn't have to be there right from the onset. The desire or motivation only needs to *start* appearing fairly early in the process, and then grow from there.
Read 6 tweets
Mike Rother Profile picture
Dec 3, 2021
Want to see some scientific thinking in action?
(1) Toyota vows to be ready to sell only zero-emission cars in Europe by 2035. Notice how they state as the goal/challenge the *condition* they aspire to (zero emission), instead of a particular preimagined solution (all electric).
(2) Notice, also, how Toyota then proceeds without jumping over the knowledge threshold. "We need to understand that we don’t really know what’s going to work out best, and so the best approach right now is to try many things.” (Gill Pratt, Toyota chief
scientist.)
(3) We don't know yet what the truly climate effective solution(s) will actually be. Plug-in hybrid, battery electric, hydrogen, other? So a major auto manufacturer has to move forward with several technologies and gain experience. It's called 'set-based design.'
Read 6 tweets
Mike Rother Profile picture
Dec 1, 2021
Why is your A3 not working the way it should?
We’ve been copying visible aspects of Toyota’s A3 tool, but not the less visible way the A3 is used at Toyota.
At Toyota, the manager has their learner iterate *throughout the entire process* of using the A3 format. This is different from traditional Western business thinking, and westerners tend to treat the A3 as simply writing a plan.
Read 6 tweets

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