I’ve been light on details of the business, so let’s pop the hood.
- Affordable Flooring Warehouse is based in Steamboat Springs, CO
- it was a family business for 15 years prior to the acquisition ~6 months ago
- most of our business is residential carpet, LVT and tile
- we’re the largest stocking dealer in NW Colorado. This gives us significant purchasing power with our suppliers to offer lower prices to our customers
- we have a large retail showroom in the front, warehouse in the back
- we have 10 FTEs and 5 1099 installers
- Steamboat Springs is a small town, so we’re the biggest flooring fish in a small yet affluent pond
- this region is growing fast. COVID/remote work has been a boon to mountain real estate. A lot of people are moving here and remodeling
- while we do some commercial work, we prefer smaller residential jobs. Higher margin and (mostly) less headaches
- my time is split between sales, operational improvements, accounting and employee therapy
- we’re on track to do >$3.5m revenue at ~25% SDE margin this FY
- the name of the game is operational efficiency. Get quotes out fast, turn inventory quickly, remove blockers for installers and tightly manage purchasing
- wrapping our processes with technology and writing SOPs has been a huge step in maturing a highly disorganized business
- flooring isn’t glamorous but we’re in high demand right now. Our business works because we have a solid base of reoccurring customers, a geographic moat, quality products/services and a great team
That and my drum set upstairs keeps me sane 🤘
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I sold my interest in the countertop business after a rough falling out with my business partner.
For those interested in the darker realities of SMB ownership, read on.
Last year I brought on a family member to join the flooring biz, fresh out of college.
Her dad passed away 5 years ago. Since then, I have been acting as a parent/big brother of sorts for her.
From her finances to her life direction, I've been the one she's heavily leaned on.
Around the same time, I was evaluating a 50% interest in a countertop business. I would partner with my flooring install manager I had been working with the last 2 years.
Him and I had been butting heads and he was extremely difficult to work with, but I only thought about $.
Agile methodology is usually thought of as a software development framework, but it has a lot to offer SMBs as well.
A couple thoughts on how Agile can help your team 👇
1 - Write your prioritized backlog.
This exercise forces you to clarify your thinking and stack rank what strategic actions need to be done first.
From there, you can assign tasks to your team with clear requirements, acceptance criteria and definition of done.
2 - Two week sprints.
It’s easy to get caught up in the day-to-day without working “on” the business. A lot of SMBs are perpetually in this cycle and the business stagnates.
Sprints provide a time box to hold managers accountable for delivering strategic items in the backlog.
I'll start with this...this ETA process was absurdly challenging for me.
Moving from a cozy corporate career to this wild west world required tremendous emotional growth, lots of support from loved ones and, looking back on it, a dash of naivete.
Deal summary:
- business is a retail flooring store, providing high quality products and installation services
- largest stocking dealer in geographically protected area
- serves both residential and commercial clients
- ~2.5x SDE + inventory. 80% SBA, 10% seller, 10% equity
Why this deal?:
- I've done flooring in the past. I like the product and felt it was a business I could understand quickly
- I love the community I'll be living in. V important for my fiancé to get on board😅
- High trust factor with the sellers