Laffy Profile picture
13 Sep, 4 tweets, 3 min read
Welp, it’s been a half hour and you have yet to respond to my DM. How very corporate of you.
2/ In all fairness, I just got a substantive DM from @BedBathBeyond explaining it takes 2 days to hear back, and specifically mentioned my store and that they would contact management and get back to me.
@BedBathBeyond 3/ Of course, if after a reasonable amount of time, I don’t hear back from @BedBathBeyond, I will contact the CEO. I expect them to keep their word and get back to me. If not, well, you saw my @Target letter, and @macys letter, and that Macy’s are retraining their employees now.
@BedBathBeyond @Target @Macys 4/ From BB and B DM, in part: “Thank you for your reply. We have submitted your feedback to the Customer Experience Team above the [my town], CA store location. A store advocate should contact you within 24-72 business hours.”

Points for promptness.

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