BowTiedSalesGuy Profile picture
Nov 16, 2021 12 tweets 4 min read Read on X
“Chad, how do I ask the right questions in the right order in order to win the deal?”

Good question!

Here is my Chad Questioning Framework

🤑 See which questions are the right ones to ask
🤡 and see which questions NOT to ask

A crash course (thread) 👇🏼
So in order to fully understand what a Chad questioning framework looks like, we need to first look at what a 🤡 does!

Introducing, the 🤡’s Questions:
These questions are terrible for a few reasons:

1) Shows incompetence (the opposite of a Competent Chad Salesman)

2) Only goes surface level in regards to the Prospects Pain

3) In a rush to show the product

4) “Do you want a proposal?” Proposals are deal killers. Few.
Let’s thank the 🤡 for his mistakes so we know what NOT to do!

Thank you 🤡!

Now off you go!
So how does a Chad approach asking questions in the sales process?

First off he uses a Framework, or a blueprint if you will.

This Framework isn’t set in stone but rather serves as a North Star guiding Chad to the gold (Bitcoin)

This is the Framework:
When you’re in the heat of the moment, this framework will act as your guide to make sure you stay on the narrow path forward towards the desired outcome (closed deal)

Now let’s dive into each section.
1) Facts

These are surface level questions but important in order to get missing info / specific details

The money is in those specific details anon.

These questions are more “rapid fire” in nature (easy answers)

Don’t ask questions that can easily be found on Linkedin, etc
2) Process

This is where they will explain their internal processes and where you will be able to pinpoint the inefficiencies (they will almost always talk about challenges here. Note them)

This part builds momentum & provides context for the next section
3) Pain

My favorite part. This is where the deals get closed.

Anon, you must dig, Dig, DIG!

Explore all the emotional elements on the left side with them

Go DEEP!
4) Budget

This is self explanatory. Talk about Money

Many salespeople feel shame talking about money. Get rid of that now and talk about it with them.

It’s important.
5) Decision

When selling to enterprise you usually have many stakeholders (6~10 according to Gartner)

You have to understand how decisions are made and how products are bought in your prospects company

If you sell to < 150 person company then this part might be overkill
Forgot to include Outcome

The Outcome is centered around what they want the Future to look like.

Talking about Outcomes after Pain is near perfect sequencing

Pain (Fear, Hopeless, Negative)

Outcome (Hope, Desire, Positive)

• • •

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More from @BowTiedSalesGuy

Apr 11, 2023
Why do your customers buy from you?

Most salespeople struggle to answer this question in a way that is compelling to prospects

So in this thread you’re going to learn how to answer this question so you never get stuck again
The first mistake you need to stop making is talking about “you” to prospects

eventually you will need to tell the prospect more about you and “how it works”

However, your value is meaningless unless it is connected to what the prospect cares about (problems/opportunities)…
First up is the Characteristics.

It’s funny to me how you can ask multiple stakeholders in a company about their ideal customer profile and they’ll all give different answers

You must define this before you do any sort of selling

Here is an example:

Job title - Chief Revenue…
Read 8 tweets
Feb 13, 2023
Telling salespeople they need to be "better listeners" doesn't really help them

what are they supposed to be listening for?

these things..

quick 🧵
1) Intention

How strong is their motive for Change? and Why?

Have they already decided they need your category of solution? and Why?

Have they already decided to make a buying a decision and now it's just a matter of finding the right fit?

Behavior = good indicator of intent
2) Jump off points

regardless of the context, there are whats called "jump off points" in every conversation. they are parts of a message that can be taken and used to create a new direction / angle in the conversation

Read 7 tweets
Jan 5, 2023
You want the prospect to respond to your emails but the problem is you follow up like every other salesperson

Here’s how to cut through the noise and get their attention

THREAD Image
CONTEXT

Humans are pattern recognition machines. The brain can only handle so much information at once so we create “shortcuts” and categorize stimuli into essentially 2 buckets:

Bucket 1: Pay attention

Bucket 2: Ignore
The way we get someone to pay attention is by interrupting their Patterns

We interrupt patterns by being novel, unusual, and intriguing

Think of a Pattern Interrupt as an unexpected stimulus that moves the prospect into another state of mind
Read 14 tweets
Jan 3, 2023
No matter what industry you’re in there are 5 problems preventing you from reaching your sales potential

Thread
1) Not believing in your solution

If you have complete conviction in your solution then you won’t even entertain the thought of getting played by prospects and giving discounts

Having the right beliefs will also transfer the feeling of certainty to the prospect
It’s very hard to fake conviction when you don’t believe in your solution so do yourself a favor and sell a solution you actually believe in

You don’t need to be passionate about it but it’ll make your Life easier.

Pro tip: passion often grows over time
Read 16 tweets
Dec 21, 2022
5 bad habits salespeople do on their sales calls and one simple fix for all of them..
1) using sounds to string together their response

This includes:

“uh”
“um”
“ah”
“eh”
“oh”
sometimes these are combined with connecting words. for example:

“so uh”
“but ah”
“like oh”
Read 10 tweets
Nov 9, 2022
I made a sales rep cry during a job interview.. and he loved it.

Here’s what happened + some of the questions I asked:
Context

I’ve been helping companies with the interview process for new sales hires

They’ve made costly hiring mistakes in the past and need a way to reduce turnover and hire only the best

I reviewed their materials and immediately saw the problems:
❌: Their questions don’t point to or predict any *future* success.. they are backwards looking not forward looking

❌: Zero questions on critical things like (money beliefs, attitude, behaviors & habits)
Read 14 tweets

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