Contrary to popular belief, I predict companies will unplug noncritical SAAS services in a recession.
SAAS is mostly cloud based today and the cloud was post 2008. Most SAAS has never seen a recession.
This and SAAS not having reached market saturation make it’s revenue
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appear more stable than it is actually.
If I invent a new product in 1929, it doesn’t matter that 1931 is the depression, I’ll sell more that year than I did during 1929 boom times when our product was barely on the market.
E-commerce grew in 2009 & 2010, consumer spending
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did not.
SAAS, is running out of virgin customers so when a recession hits, the monthly recurring revenue will not pay the saas vendors like first lien debt unless it’s absolutely critical software, which will also take a hit. See SAP’s revenue in 2009.
Bonus tweet: go to vista equity partners’ (Robert Smith PE firm, aka how he became a cantillionaire) and lmk how many of these companies you recognize and more importantly how many sound like critical or even essential services
Most prime customers who see Amazon sellers complain just think “don’t know what these guys are talking about. Amazon is great.”
Here’s a short little of thread of some of things they’ve done to me, my company, employees, and our account over the years.
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1. Accidentally deleted my account 2. Wrongfully accused us of review and search rank manipulation 3. Wrongly identified our hero sku as being manipulated so they put it as the 32nd result for all search keywords 4. Refused to act when my employee was counterfeiting me
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because we didn’t have a registered tm. 5. Refused to act when we got 1 star review bombed and upvoted. I told them I’d go non-anonymous to the press (at the time no one had done that with an active account) and I did.
I have a huge folder in my cloud drive of more shit
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Maybe this is already obvious to markets with Amazon becoming the biggest domestic package carrier in the USA this year, but Amazon's vertical integration gives them huge advantages over UPS and FedEx.
Some examples:
1. They have delivery instructions that are otherwise
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just in the driver's head. What do you think happens when they switch drivers for a day? Higher chance of misdelivery resulting in lower customer satisfaction and higher cost for UPS/FedEx 2. They have the best data on which addresses are more likely to result in
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misdelivery and can ship those packages USPS/FedEx/UPS 3. Direct customer relationship allows them to send photos of where the packages are, again increasing customer satisfaction + lowering cost 4. Can use Ring + machine learning to verify if customer received package
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How real you want to be on Twitter is a really interesting dynamic question.
On one hand, I’m sure I could maximize the number of followers I have by restricting my tweets to only content that is beneficial to my followers.
But on the other hand…
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That is:
1. A lot of soul-crushing work. I don’t write listicles for buzzfeed for a reason. 2. You quickly blow your load ie you run out of things to say 3. It’s a self-imposed prison. If you only tweet e-commerce “value” threads and then one day you slip up and write
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something that is woke or racist, you lose 50% of your followers.
It’s very fragile.
I don’t really have an answer to this question on how to optimize but tweeting a mix of:
- what’s in my head
- what I think helps people
- endless antivaccine fear-mongering
Just had a powerful insight. Let me type this bad boy off hot off the presses. Bear (bare?) with me.
I’ve intuitively always found private equity offensive. It just disgusts me. Okay. Why? It’s intuitive so I had to think about it. Stay tuned for the insight…
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1. Thé PE boys make a ton of money 2. I don’t actually get the impression that they’re skilled (eg they make big returns trading assets between themselves, don’t innovAte, don’t create value) but they think they are
So these guys are not good but crank out money.
How?
What’s my intuition on that?
This is going to sound stupid but, it’s the fed.
This makes me sound like a some sort of angry man incomprehensible shaking an angry fist at somehting I can’t control but I actually think it’s the fed.