So, last night I ordered a meal from @DeliverooHelp. It was never delivered. Not at all. No food. Nothing. Since then, I have tried politely to get @deliveroofrance's attention via email and DM. I've provided them with all the information about the order.
I've reminded them, politely.
They have not answered.
I spent more than 30 euros on a meal that wasn't delivered. That's a lot of money for a meal that wasn't delivered, isn't it?
I would expect not only a refund, but an apology.
Instead, I'm being ignored.
They have not answered.
I spent more than 30 euros on a meal that wasn't delivered. That's a lot of money for a meal that wasn't delivered, isn't it?
I would expect not only a refund, but an apology.
Instead, I'm being ignored.
What's the word for taking someone's money but failing to provide the good promised in exchange?
Oh, yes, I know! "Theft."
Oh, yes, I know! "Theft."
And frankly, I am angry. I had a long, frustrating day today.
I don't earn enough money that I can casually brush off the loss of a 30 euros.
I'm a regular @Deliveroo customer--I tip well, too--and I did nothing to deserve being treated with this kind of contempt.
I don't earn enough money that I can casually brush off the loss of a 30 euros.
I'm a regular @Deliveroo customer--I tip well, too--and I did nothing to deserve being treated with this kind of contempt.
Does anyone have any advice for me? Is there something I can do to get their attention? @DeliverooHelp, @Deliveroo, @deliveroofrance--I'm frankly prepared to sue.
• • •
Missing some Tweet in this thread? You can try to
force a refresh
