Thousands of NHS staff dial ‘Hopeline’ to listen to messages of support from the public ☎️

🔴 @mollyblackall inews.co.uk/news/health/nh…
@mollyblackall ☎️ Thousands of NHS workers have dialed-in to a new “Hopeline” in recent weeks to listen to supportive messages left by thankful members of the public as the health service grapples with the latest Covid wave.

inews.co.uk/news/health/nh…

#Hopeline19 @Frontline_19
📱 More than 360 messages of thanks have been left in the past week alone

📞 And over recent weeks the line has seen more than 5,000 dial-ins.

inews.co.uk/news/health/nh…
🔴 One caller said that an emergency operation on the NHS saved his wife’s life

🔴 While another who said she was shielding thanked the NHS for “giving everything so I can stay safe”

inews.co.uk/news/health/nh…
☎️ Hopeline was created by @Frontline_19

🗣️ Founder Claire Goodwin-Fee said: “No, it isn’t a pay rise, and no, it isn’t an increase in staff. I wish I could do that. But it’s a small way of saying, we are still here.” 

inews.co.uk/news/health/nh…
@mollyblackall @Frontline_19 👨‍⚕️ David Monk, a senior paramedic and senior emergency/urgent care manager at Cambridge University Hospitals NHS Foundation Trust, said he felt “really emotional” after listening to the messages.

inews.co.uk/news/health/nh…
@mollyblackall @Frontline_19 🗣️ “We have more uncertainty facing us currently as we don’t know how Omicron is going to play out. Hearing the messages of appreciation reminded me why we do what we do”, said Monk

inews.co.uk/news/health/nh…
@mollyblackall @Frontline_19 👩‍⚕️ Hannah, a nurse in East Sussex, said the Hopeline had provided “a little pick me up” during difficult times.

“I found some of them quite difficult to listen to as some of the messages were told through tears and heartache”

inews.co.uk/news/health/nh…
👩‍⚕️🚑 Ellie, a paramedic in the north of England, said that she rang the Hopeline for the first time this week and “it wasn’t long into listening to the messages that I noticed a sizable lump in my throat”.

inews.co.uk/news/health/nh…
🏥 Ellie said that the pressure on the NHS was “taking its toll on staff” and that “listening to the messages left at #Hopeline19 after a stressful day or week reinforces why we do the job we do.”

inews.co.uk/news/health/nh…
Read more about #Hopeline19 and how to record and listen to messages here ⬇️

inews.co.uk/news/health/nh…

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