@9mobileng @9mobilengCare
This Is An Open Letter.
Dear 9mobile, this open letter has become very imperative for me & several others in Abeokuta. I can confirm to you, that your network has not been up & doing in the past 12 months. If it does work at all, it doesn't last for
This Is An Open Letter.
Dear 9mobile, this open letter has become very imperative for me & several others in Abeokuta. I can confirm to you, that your network has not been up & doing in the past 12 months. If it does work at all, it doesn't last for
more than 3mins/day. Unused data & airtime will suddenly expire without usage. The nonchalance of your organization our plight in Abeokuta has reach an unbearable proportion. Your entire staff in Abeokuta are daily at the mercy of angry subscribers as they obviously look helpless
and confused. We know it's beyond their pay grade, but, customers don't really care.
Transactions connected to 9mobile lines are impossible to conclude, OTPs also, cannot be retrieved,and porting to other networks is even more frustrating and impossible as your network is
Transactions connected to 9mobile lines are impossible to conclude, OTPs also, cannot be retrieved,and porting to other networks is even more frustrating and impossible as your network is
totally inoperative in Abeokuta. I have decided to travel to Ibadan tomorrow, to initiate my plans to port to another network.
There is a massive service delivery failure in Abeokuta and this has been on for at least 11 months and from the look of things, no-one seem to care.
There is a massive service delivery failure in Abeokuta and this has been on for at least 11 months and from the look of things, no-one seem to care.
I have totally lost interest in your network. I have enough frustration and can't deal anymore.
Your corner customer
Your corner customer
*former*
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