This Thursday (Mar 31), I'm appearing on a panel at the Charles River Associates Competition & Regulation in Disrupted Times conference in Brussels. It's free to attend or stream.
Sometimes, the best way to understand a failure is to contrast it with a success. Take @Amazon, whose avowed "relentlessness" created next-day Prime delivery and AWS, with its power to instantaneously, continuously emit "buckets" of data. 1/
If you'd like an unrolled version of this thread to read or share, here's a link to it on pluralistic.net, my surveillance-free, ad-free, tracker-free blog:
Amazon boasts endlessly of its efficiency, ease of use and speed - so whenever you find Amazon being inefficient, hard to use and slow, it's reasonable to assume that this is a deliberate choice. Like, say, when Amazon is giving you the data it has collected on you. 3/